Band 2 Pharmacy Assistant - Reception

Job summary

We are seeking a highly motivated dispensing assistant whose main objective will be to be proactive and efficient when managing our extremely busy pharmacy reception.

The post holder will enhance pharmacy's reputation by delivering a friendly, professional, and informative front-line service to all our customers; this may be face to face, when answering the telephone or via the pharmacy tracker.

The ideal candidate will be looking for a role which is varied in terms of the queries which are received and the assistance they will provide to our Pharmacy team members who will be based on the wards and within the department.

We welcome applicants from individuals working in community pharmacy who would like to start a career in hospital pharmacy, with training provided.

This post offers in-service development training and the opportunity to gain valuable skills.

Refer to the Job Description and Person Specification for all essential and desirable criteria required for the role. For further information about the role please contact Piush Champaneri - Piush.champaneri@uhb.nhs.uk

Main duties of the job

* To assist in the provision of a safe and efficient pharmacy service.

* To deal with day-to-day enquiries from staff members, the public, patients, and other hospital depts in a courteous, efficient, and timely manner. This will involve answering phone calls.

* To become an integral member of the pharmacy team, working closely with all staff members to support them as they put the care of their patients first.

* To serve patients at the pharmacy reception.

* To support with the physical delivery of medication to ward areas at Solihull Hospital.

* To contribute to achieving all Trust and National targets using the various IT systems available including PICs and pharmacy tracker, training will be provided.

* To receive, dispense and issue prescriptions and provide other support services to the Pharmacy department, including the receipt of orders and the supply of medicines to wards and departments.

* To possess good communication skills, be flexible, committed and be a good team player.

* To build on previous IT skills using pharmacy specific computer systems, following training.

* To demonstrate an ingrained high standard of customer service care.

* To demonstrate excellent time management skills.

* To excel in a busy and sometimes challenging environment.

* To be prepared to participate in our weekend and bank holiday rota as required.

*Please see the attached job description for a full list of roles and responsibilities*

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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