University Hospitals Birmingham NHS Foundation Trust

Band 4 Therapy Support Worker

The closing date is 22 January 2026

Job summary

An opportunity has arisen for you to become a part of well-established friendly multidisciplinary therapy teams supporting Good Hope Hospital. We are looking for a flexible, self-motivated experienced band 3 or 4 therapy support worker who is keen to learn and develop. You will have excellent communication skills and the ability to make decisions under pressure will be essential. We are committed to assisting your training and personal development. The role will be fast paced and therefore it will be important that you are proactive with excellent organisational skills. You will work autonomously as well as with Physiotherapists, Occupational Therapists and Specialist Nurses and Medical teams in undertaking assessments to promote supporting patients to facilitate a safe discharge. Please provide clear evidence of the essential experience required below, in your application to be considered for interview.

*That you have comprehensive experience as a Physio/Occupational Therapy Support Worker?

*That you have experience of supporting Physio / occupational therapists in a relevant clinical setting?

*That you have experience of delivering acute inpatient rehabilitation programmes across a variety of clinical settings with evidence of MDT collaboration and hospital discharge planning?

You will be required to work across a 7 day service on a scheduled rota.

Main duties of the job

To use specialised technical skills to assist in the physical, psychological and functional maintenance, treatment or rehabilitation of patients in the specified clinical area.

To facilitate discharge of patients or transfer of care to a more appropriate health care setting working in collaboration with the wider MDT. To be responsible for delegated aspects of clinical intervention, working without direct supervision and providing feedback to the Registered Therapist regarding assessment of patient progress.

Facilitate planning/preparation of and accompany registered therapists on home visits.

Assess patients with a view to ensuring length of stay in hospital is limited.

The post holder will require a flexible approach. Excellent team working, organisational and time management skills are essential. There are many opportunities to extend scope of practice within this role in the teams.

We are committed to continued professional and career development of all staff. This role includes participation in a weekend cover rota. Hours vary depending on area working in.

If you would like any further information about this role please contact Dawn McCarthy Dyson Therapy Lead, on 0121 424 2000 Ext 57072 or email dawn.mccarthydyson@uhb.nhs.uk

University Hospitals Birmingham NHS Foundation Trust is an equal opportunities employer and enforces a no smoking policy.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9010035

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Education to GCSE level or equivalent including English and maths at grade C or above
  • *Able to demonstrate competence in maths and written and spoken English
  • *Educated to A Level / NVQ 4/ BTEC or equivalent (e.g. NVQ 3 or similar vocational qualification PLUS substantive experience working in a care setting)
  • *Care certificate or be willing to work towards this

Desirable

  • *Evidence of recent education / personal development related to Healthcare.
  • * Demonstrated has been proactive with continuing professional development

Experience

Essential

  • *Comprehensive experience supporting therapists in a relevant clinical setting.
  • *Comprehensive experience of delivering acute inpatient rehabilitation programmes across a variety of clinical settings with evidence of MDT collaboration and hospital discharge planning.
  • *Can demonstrate an in depth understanding of relevant areas of therapy, the effect of illness/clinical conditions / disability on function and health and basic aims of rehabilitation.
  • *Comprehensive experience as a therapy support worker.
  • *Understanding of confidentiality and data protection in healthcare.

Desirable

  • *Experience of communicating with and motivating patients who may have communication difficulties
  • * Experience of working in Acute Hospital Setting
  • * Good understanding of working environment --healthcare/NHS/UHB trust/acute care/community as applicable

Additional Criteria

Essential

  • *Excellent written and verbal communication skills
  • *Good clinical reasoning skills
  • *Confidence to feedback to the multidisciplinary team in a formal setting and to communicate effectively with a wide variety of other professionals to represent therapies internally and externally
  • *Able to communicate information and instructions to patients/carers/relatives who have communication difficulties of English as a second language
  • * Evidence of being able to work effectively as part of a team / across teams
  • *Physical skills, fitness, dexterity and coordination needed for manual handling and treatment of patients
  • *Good IT and Keyboard skills
  • *Excellent organisational and prioritisation skills
  • * Able to understand the priorities within team / service respond appropriately
  • * Able to solve problems and contribute own ideas seeking guidance if necessary
  • *Able to follow instructions
  • *Motivated to learn new skills
  • *Able to work as part of aninterdisciplinary team
  • *Enthusiasm to work as therapy support worker within team
  • *Ability to take responsibility under guidance
  • *Know own limitations and role boundaries
  • *Able to seek support from others when required
  • *Able to deal with potentially upsetting clinical settings/situations
  • * Demonstrates empathy to a wide range of patients, carers, staff
  • *Demonstrates commitment to patient centred care
  • *Reliable and trustworthy
  • *Able to work under pressure
  • *Demonstrates commitment to work flexibly to meet the challenging demands of the service
  • *Ability to contribute to weekend working and evening day case cover

Desirable

  • *Able to demonstrate and teach practical skills to others, including safe use of equipment.
  • *Willingness to participate and at times lead in departmental activities i.e. group supervision, course development, delivery of training
  • *Demonstrates a commitment to CPD
Person Specification

Qualifications

Essential

  • *Education to GCSE level or equivalent including English and maths at grade C or above
  • *Able to demonstrate competence in maths and written and spoken English
  • *Educated to A Level / NVQ 4/ BTEC or equivalent (e.g. NVQ 3 or similar vocational qualification PLUS substantive experience working in a care setting)
  • *Care certificate or be willing to work towards this

Desirable

  • *Evidence of recent education / personal development related to Healthcare.
  • * Demonstrated has been proactive with continuing professional development

Experience

Essential

  • *Comprehensive experience supporting therapists in a relevant clinical setting.
  • *Comprehensive experience of delivering acute inpatient rehabilitation programmes across a variety of clinical settings with evidence of MDT collaboration and hospital discharge planning.
  • *Can demonstrate an in depth understanding of relevant areas of therapy, the effect of illness/clinical conditions / disability on function and health and basic aims of rehabilitation.
  • *Comprehensive experience as a therapy support worker.
  • *Understanding of confidentiality and data protection in healthcare.

Desirable

  • *Experience of communicating with and motivating patients who may have communication difficulties
  • * Experience of working in Acute Hospital Setting
  • * Good understanding of working environment --healthcare/NHS/UHB trust/acute care/community as applicable

Additional Criteria

Essential

  • *Excellent written and verbal communication skills
  • *Good clinical reasoning skills
  • *Confidence to feedback to the multidisciplinary team in a formal setting and to communicate effectively with a wide variety of other professionals to represent therapies internally and externally
  • *Able to communicate information and instructions to patients/carers/relatives who have communication difficulties of English as a second language
  • * Evidence of being able to work effectively as part of a team / across teams
  • *Physical skills, fitness, dexterity and coordination needed for manual handling and treatment of patients
  • *Good IT and Keyboard skills
  • *Excellent organisational and prioritisation skills
  • * Able to understand the priorities within team / service respond appropriately
  • * Able to solve problems and contribute own ideas seeking guidance if necessary
  • *Able to follow instructions
  • *Motivated to learn new skills
  • *Able to work as part of aninterdisciplinary team
  • *Enthusiasm to work as therapy support worker within team
  • *Ability to take responsibility under guidance
  • *Know own limitations and role boundaries
  • *Able to seek support from others when required
  • *Able to deal with potentially upsetting clinical settings/situations
  • * Demonstrates empathy to a wide range of patients, carers, staff
  • *Demonstrates commitment to patient centred care
  • *Reliable and trustworthy
  • *Able to work under pressure
  • *Demonstrates commitment to work flexibly to meet the challenging demands of the service
  • *Ability to contribute to weekend working and evening day case cover

Desirable

  • *Able to demonstrate and teach practical skills to others, including safe use of equipment.
  • *Willingness to participate and at times lead in departmental activities i.e. group supervision, course development, delivery of training
  • *Demonstrates a commitment to CPD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Dawn McCarthy Dyson

dawn.mccarthydyson@uhb.nhs.uk

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9010035

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Supporting documents

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