Band 2 Clinical Support Worker/Band 3 Healthcare Assistant
The closing date is 15 January 2026
Job summary
Do you have previous healthcare experience and a natural desire to put others first? Do you find fulfilment in making a difference, offering comfort, dignity and kindness when people need it most? If so, Good Hope Hospital would be delighted to welcome you to our team.
We are proud to care for our patients and community across Birmingham and surrounding areas, delivering safe, compassionate, high-quality care every day. To continue this, we're looking for people with hands-on healthcare experience who share our values and want to develop their career. Bring the right attitude and experience, and we'll support you every step of the way.
From your first day, you'll receive a full Trust induction, ongoing training and development, and the opportunity to complete the Care Certificate. Once achieved, you'll progress to Band 3 (if not already), with further support from colleagues and our School of Nursing. Many of our nurses started as Healthcare Assistants, making this role a strong first step on a rewarding career path.
We also offer flexible working, with most areas providing 12.5-hour shifts across days, nights and weekends, typically three or four shifts per week, allowing a better work-life balance.
To apply, you'll need previous healthcare experience and GCSE Maths and English at grade C or above (or equivalent), or an original ENIC conversion certificate.
If you're ready to make a real difference and join a team that truly values you, we'd love to hear from you.
Main duties of the job
As a Healthcare Assistant, your workload will be varied and at times challenging. Being able to multitask efficiently while maintaining a caring, calm and supportive attitude will be essential. These qualities will help you make a real difference to your team, and to the patients and relatives who rely on us every day. Strong communication and organisational skills are key to succeeding in this role.
In this role, you will be expected to:
Greet all patients and visitors to the department with courtesy, warmth and compassion.
Observe and report any changes in a patient's physical or psychological condition to the registered nurse.
Support families and carers following a bereavement or when difficult news has been shared.
Assist patients with personal care, offering comfort and reassurance when they are in pain or distressed.
Support patients with eating and drinking when required and ensure accurate completion of patient notes.
As a valued member of our team, you will be reliable, committed and aligned with our Trust values of Kind, Connected and Bold. We believe we can offer you not just your next job, but the foundation of a long and rewarding career.
In return, you can expect a permanent contract with one of the NHS's largest Trusts, access to the NHS Pension Scheme, and additional benefits such as overtime opportunities, shift allowances and eligibility for the Blue Light Discount Card.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
13 January 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9013037
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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