Job summary
We are seeking a Quality Assurance Manager to join our Warehouse and Logistics team. This is a rare opportunity in a competitive market, where your expertise will directly safeguard the safe and secure handling of medicines across the Trust. In 2025, our Year of Leadership, this role is central to strengthening governance, resilience and innovation. You will act as the named Responsible Person for Wholesale Dealer Authorisations, ensuring compliance with EU Guidelines on Good Distribution Practice (GDP) and supporting the Chief Pharmacist and senior logistics leaders.
Main duties of the job
*Lead and maintain the Trust's Quality Management System (QMS) in line with GDP.
*Act as Responsible Person for WDA licences, overseeing suppliers, subcontractors and risk assessments.
*Manage recall procedures for medicines and devices, ensuring timely and effective responses.
*Provide professional advice on legislation, licensing and quality standards to senior leaders.
*Oversee audits, inspections and CAPA processes, monitoring performance indicators.
*Ensure facilities, equipment and storage meet statutory standards, including validated temperature monitoring and secure segregation of hazardous products.
*Contribute to departmental planning, reporting and governance, including NHS Resolution and MHRA & CQC standards.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- Good Standard of General Education to GCSE or equivalent level
- Master's in pharmacy or equivalent in-depth experience,
- Qualified Clinical Pharmaceutical Scientist or relevant equivalent experience in Pharmaceutical Science
- Registration with GPhC or Royal society of Biology Chemistry or Royal Pharmaceutical Society
- Post-graduate Masters Management Qualification or equivalent in-depth experience
- Evidence of CPD
- Suitable experience with the pharmaceutical distribution field and knowledge as outlined below to be eligible for Responsible Person status on a Wholesale Dealer Authorisation
Desirable
- HND qualification and/or relevant experience
- Degree level or equivalent qualifications
- Trained as an internal/External auditor
- Responsible Person Training (Cogent recognised)
Experience
Essential
- *Extensive good Distribution Practice of Medicinal products for Human use experience and operations of a licence holder.
- *Knowledge of medicines safety, governance and procurement/warehousing/safe storage and distribution/inventory
- *Knowledge of professional procurement principles and supply chain management acquired through qualification or relevant equivalent experience
- *Knowledge of categories of persons to whom product may be distributed.
- *Experience in managing Quality Management systems (QMS), Root cause analysis (RCA), and corrective and preventative actions (CAPA)
- *Experience in the management of teams
- *Experience in managing budgets/risk assessments/health and safety
- *Experience in liaising with senior stakeholders
- *Commercial awareness
- *Ability to effectively influence other professionals at both senior management/clinical level
- *Experience of working as part of a multidisciplinary team
- *Substantial experience of managing staff
- *Planning and organising complex activities, sometimes with a degree of uncertainty, which require formulation, adjustment and co-ordination with other professionals within the organization
- *Knowledge of Clinical Governance and in particular Risk Management and the ability to apply these
- Expert knowledge and understanding of audit and process
Additional Criteria
Essential
- *Key holder for site premises
- *Ability to travel across all Trust sites
- *Flexibility with working hours if required to support the service
Person Specification
Qualifications
Essential
- Good Standard of General Education to GCSE or equivalent level
- Master's in pharmacy or equivalent in-depth experience,
- Qualified Clinical Pharmaceutical Scientist or relevant equivalent experience in Pharmaceutical Science
- Registration with GPhC or Royal society of Biology Chemistry or Royal Pharmaceutical Society
- Post-graduate Masters Management Qualification or equivalent in-depth experience
- Evidence of CPD
- Suitable experience with the pharmaceutical distribution field and knowledge as outlined below to be eligible for Responsible Person status on a Wholesale Dealer Authorisation
Desirable
- HND qualification and/or relevant experience
- Degree level or equivalent qualifications
- Trained as an internal/External auditor
- Responsible Person Training (Cogent recognised)
Experience
Essential
- *Extensive good Distribution Practice of Medicinal products for Human use experience and operations of a licence holder.
- *Knowledge of medicines safety, governance and procurement/warehousing/safe storage and distribution/inventory
- *Knowledge of professional procurement principles and supply chain management acquired through qualification or relevant equivalent experience
- *Knowledge of categories of persons to whom product may be distributed.
- *Experience in managing Quality Management systems (QMS), Root cause analysis (RCA), and corrective and preventative actions (CAPA)
- *Experience in the management of teams
- *Experience in managing budgets/risk assessments/health and safety
- *Experience in liaising with senior stakeholders
- *Commercial awareness
- *Ability to effectively influence other professionals at both senior management/clinical level
- *Experience of working as part of a multidisciplinary team
- *Substantial experience of managing staff
- *Planning and organising complex activities, sometimes with a degree of uncertainty, which require formulation, adjustment and co-ordination with other professionals within the organization
- *Knowledge of Clinical Governance and in particular Risk Management and the ability to apply these
- Expert knowledge and understanding of audit and process
Additional Criteria
Essential
- *Key holder for site premises
- *Ability to travel across all Trust sites
- *Flexibility with working hours if required to support the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
