Job summary
We are looking for an experienced and inspirational leader to manage the day-to-day operations of our Critical Care Follow-Up Service. This role includes responsibility for service development, clinical governance, staff development, and training, ensuring the highest standards of professional practice and patient care.
You will provide expert clinical leadership, supervise practice, audit, research, and teaching to continuously improve care quality and patient experience. The service delivers comprehensive follow-up care for patients recovering from critical illness, addressing physical, psychological, and social needs in line with NICE guidance and national best practice.
The successful candidate will combine advanced clinical skills with strong leadership and operational management, ensuring safe, effective care and optimal use of resources. If you are passionate about improving outcomes for critically ill patients and leading this dedicated service, we would love to hear from you.
Main duties of the job
Communication & Relationship
- Actively engage patients, families, and carers through feedback mechanisms, support groups, and open forums to inform service development.
- Communicate complex and sensitive information with empathy, tact, and confidentiality, adapting methods to meet individual needs.
- Lead and participate in team meetings, ensuring robust communication processes internally and externally.
- Maintain visibility within the service, promoting transparency and a caring environment that respects individual values.
- Provide bereavement support and facilitate critical care visits as part of recovery.
- Network across professional groups and represent the service at internal and external meetings.
Analytical & Judgemental
- Manage an autonomous caseload, delivering personalised, evidence-based care.
- Act as a patient advocate, applying critical analysis and decision-making to influence service improvements.
- Monitor care quality and advise on clinical decisions using expert knowledge of critical care recovery.
Planning & Organising
- Coordinate follow-up pathways, including nurse-led clinics, telephone consultations, and ward rounds.
- Ensure safe transitions between critical care, ward, and community settings.
- Lead workforce planning, staff rostering, and maintain appropriate skill mix.
Physical Skills
- Demonstrate advanced clinical skills, that could include tracheostomy and laryngectomy care post-ICU discharge.
- Use IT systems and multimedia tools for documentation, education, and communication.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Registered Adult Nurse on NMC register
- *Approved critical care course at level 6 or 7
- *Evidence of post-registration CPD / post registration qualification / experience in Critical Care Follow Up Care
- *Mentoring qualification
- *Evidence of continuous professional development
Experience
Essential
- *Experience at Band 6 level in Critical Care.
- *Professional Portfolio demonstrating continuing professional development
- *Substantial experience in critical care follow-up or rehabilitation services
- *Experience in nurse-led clinic management
- *Demonstrable current experience of team leadership and management
- *Understanding of budget management and resource allocation
- *Evidence of effective multidisciplinary working
- *Experience of being a mentor
- *Experience in learning from incidents/complaints
- *Demonstrates ability in leadership, team building, managing resources, time management, role modelling, change management, clinical governance, audit and research
Additional Criteria
Essential
- *Demonstrates key strengths in relating to others
- *Competence in advanced clinical practice associated with follow-up care
- *Excellent communication skills both written and verbal
- *Proven ability to analyse data and identify trends
- *Ability to effectively present information to groups
- *Ability to work under pressure across competing demands
- *Positive and enthusiastic attitude
- *Approachable and friendly
- *Supportive
- *Flexible
- *Well organised
- *Good communicator
- *Ability to delegate and supervise
- *Willingness to work flexible hours including occasional weekends for clinic provision
Person Specification
Qualifications
Essential
- *Registered Adult Nurse on NMC register
- *Approved critical care course at level 6 or 7
- *Evidence of post-registration CPD / post registration qualification / experience in Critical Care Follow Up Care
- *Mentoring qualification
- *Evidence of continuous professional development
Experience
Essential
- *Experience at Band 6 level in Critical Care.
- *Professional Portfolio demonstrating continuing professional development
- *Substantial experience in critical care follow-up or rehabilitation services
- *Experience in nurse-led clinic management
- *Demonstrable current experience of team leadership and management
- *Understanding of budget management and resource allocation
- *Evidence of effective multidisciplinary working
- *Experience of being a mentor
- *Experience in learning from incidents/complaints
- *Demonstrates ability in leadership, team building, managing resources, time management, role modelling, change management, clinical governance, audit and research
Additional Criteria
Essential
- *Demonstrates key strengths in relating to others
- *Competence in advanced clinical practice associated with follow-up care
- *Excellent communication skills both written and verbal
- *Proven ability to analyse data and identify trends
- *Ability to effectively present information to groups
- *Ability to work under pressure across competing demands
- *Positive and enthusiastic attitude
- *Approachable and friendly
- *Supportive
- *Flexible
- *Well organised
- *Good communicator
- *Ability to delegate and supervise
- *Willingness to work flexible hours including occasional weekends for clinic provision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
