University Hospitals Birmingham NHS Foundation Trust

Band 2 Teledermatology Administrator

The closing date is 15 January 2026

Job summary

This is an exciting opportunity to be involved in UHB's Teledermatology service. You will be at the forefront of the service, preparing for clinics, meeting patients, typing up medical histories and assisting qualified photographers in taking high quality images of skin lesions.

We are looking for an organised, motivated individual who is skilled in administration, can use basic computer software and is personable. You will provide a comprehensive and effective service to support the smooth and efficient running of the community-based Teledermatology Photography service.

You'll be working in a supervised and supportive environment and be required to communicate effectively and courteously with a range of internal and external personnel, patients and carers. You will need to provide a high level of customer service delivery when coming into contact with patients.

You'll be working in clinics covering different hospital and community sites such as the QE Hospital, Washwood Heath Health Centre and Grove Road Clinic, to support the service so will need to be able to travel.

You will be working as part of the Clinical Photography team alongside other staff within the department, undertaking admin processes accurately and efficiently to assist in providing a service to multidisciplinary teams across the Trust.

Main duties of the job

You will work alongside our photographers as well as using a variety of Trust systems to outcome appointments. You will need to:

- Manage your own workload on a daily basis to meet the demands of the service.

- Work closely with Teledermatology photographers to run efficient appointments.

- Provide support to temporary bank staff within the Teledermatology Service

- Complete necessary clinic preparation and ensure all paperwork is completed accurately and saved securely.

- Maintain appropriate levels of stock to meet the photographic requirements of each individual site.

- Accurately take notes, following processes and protocols to ensure all patient information and clinic information is accurate, complete and thorough.

- Be able to work in a fast-paced clinical environment and able to deal with last minute changes or issues in a calm and professional manner.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £24,465 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

304-1098675

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

*Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
*Experience of using IT systems
*Experience of working in a busy office / customer care environment

Desirable

*Experience of working in Healthcare
*Experience of Trust systems

Additional Criteria

Essential

*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
*Standard keyboard / IT skills
*Good organisation skills and ability to multitask
*Good time management skills
*Ability to deal professionally with enquiries from staff, service users and stakeholders
*Ability to problem solve
*Understand confidentiality and apply the principles in every day working practice
*Ability to pay attention to detail where there are predictable interruptions to the work pattern
*Ability to deal with stressful situations and sensitive issues
*Travel between sites with-in UHB.
*Able to communicate easily and effectively with staff of all levels and of all specialties.
*Work effectively and flexibly as part of a team to meet the needs of the services
*Must be able to demonstrate an understanding of equality and diversity
*Networking skills and ability to build working relationships within and out with the Trust.
*Good negotiating skills.
*Able to apply guidelines and policies in complex situations
*Strong analytical, problem solving and numeracy skills

Desirable

*Prepared to be flexible with hours worked.

Person Specification

Qualifications

Essential

*Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

*Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
*Experience of using IT systems
*Experience of working in a busy office / customer care environment

Desirable

*Experience of working in Healthcare
*Experience of Trust systems

Additional Criteria

Essential

*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
*Standard keyboard / IT skills
*Good organisation skills and ability to multitask
*Good time management skills
*Ability to deal professionally with enquiries from staff, service users and stakeholders
*Ability to problem solve
*Understand confidentiality and apply the principles in every day working practice
*Ability to pay attention to detail where there are predictable interruptions to the work pattern
*Ability to deal with stressful situations and sensitive issues
*Travel between sites with-in UHB.
*Able to communicate easily and effectively with staff of all levels and of all specialties.
*Work effectively and flexibly as part of a team to meet the needs of the services
*Must be able to demonstrate an understanding of equality and diversity
*Networking skills and ability to build working relationships within and out with the Trust.
*Good negotiating skills.
*Able to apply guidelines and policies in complex situations
*Strong analytical, problem solving and numeracy skills

Desirable

*Prepared to be flexible with hours worked.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)