Band 3 Medical Secretary-Ear,Nose and Throat
The closing date is 12 January 2026
Job summary
The Ear, Nose and Throat service is looking to recruit a highly motivated, reliable, and focused Medical Secretary to join our experience and welcoming team. We are a creative and innovative team working in one of the largest services in the Trust, so require someone who is flexible to change and adaptable to the pressures of changing priorities and urgent tasks. A proactive approach, good judgement, initiative and critical thinking skills are crucial to managing this diverse and demanding role.
Please note whilst the trust offers sponsorship this role is unfortunately not eligible for visa sponsorship under the UK skilled worker visa route. This is due to the position not meeting the minimum salary threshold
Main duties of the job
We are looking for a self-motivated individual who can work to strict deadlines with excellent communication, prioritisation and typing skills. Knowledge of medical terminology and previous secretarial experience is desirable but training will be provided.
Provide comprehensive secretarial and administrative support to consultants and the clinical team, including managing patient pathways such as clinic and theatre bookings, follow up appointments and waiting lists, and typing and distributing clinical correspondence (including clinic letters and reports).
Handle telephone and email enquiries from patients, GPs and internal departments in a professional manner, coordinate clinics and diaries, support with RTT targets, and deal sensitively with confidential and sometimes distressing information.
Strong organisational and time management skills with the ability to prioritise a busy workload, a high level of attention to detail and accuracy, a good understanding of medical terminology, excellent communication and interpersonal skills, the ability to work independently and as part of a team, and a professional, calm and compassionate approach when dealing with patients and colleagues.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
06 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9013713
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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