University Hospitals Birmingham NHS Foundation Trust

Band 2 Catering Operative

The closing date is 11 January 2026

Job summary

Patient Catering:

Shift pattern runs Monday to Sunday 365 days per year.

Shifts comprise of a mixture of 10:30am-14:30pm and 15:30-19:30pm, applicants need to be available for these times across the working week.

The work involves preparation, handling and serving of foods across all areas of the Catering department and associated hospital sites. The post holder will require maintaining good food hygiene standards for patients, staff and visitors to the Trust in accordance with individual sites processes.

Good housekeeping and cleaning practices are maintained to a professional standard promoting a professional image to patients and visitors promoting the Trust vision and values.

Use of industrial and light equipment and machinery is required within ward services, retail, stores and central production units.

Main duties of the job

Patient Catering (Substantive or UHB+)

*Communicate menus and offer to patient and ward teams

*Identify and report faults as required to department supervisors or leads

*Provide high quality food and beverage service to all patients following department process

*Maintain excellent cleaning standards within the working area following cleaning schedules supplied

Retail & Hospitality (Substantive or UHB+)

*Provide high quality retail and beverage service to all customers using the Trust facilities and hospitality services

*Communicate menus and promotions to customers internal and external, providing good customer service for Retail and Hospitality

*Identify and report faults as required to department supervisors or leads

*Use POS tills for payment transactions, and follow departments cash handling process and procedures

*Maintain excellent cleaning standards within the working area following cleaning schedules supplied

Production CPU/Stores/Menu Mark (Substantive or UHB+)

*Use generic IT software for stock recording and printing (as per individual training)

*Complete basic IT admin duties using Menu-Mark System for Menu Card collation (as per individual training)

*Identify and report faults as required to department supervisors or leads

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

07 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £24,465 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-1097818

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *GCSE Equivalent in English and Maths
  • *Level 2 Basic Food Hygiene Certificate

Desirable

  • *Relevant Catering qualifications
  • *Higher Catering Education
  • *Other Education

Experience

Essential

  • *Health and Safety or willingness to undertake in induction period
  • *Food Hygiene Regulations or willingness to undertake in induction period
  • *Willingness to undertake specific competencies to meet the full requirements of the role

Desirable

  • *Previous Catering Work Experience
  • *Previous Hospital or Care Experience
  • *Catering related knowledge
  • *Allergy Training

Additional Criteria

Essential

  • *Presentable
  • *Work in large teams
  • *Able to work in hot and cold environments
  • *Time keeping
Person Specification

Qualifications

Essential

  • *GCSE Equivalent in English and Maths
  • *Level 2 Basic Food Hygiene Certificate

Desirable

  • *Relevant Catering qualifications
  • *Higher Catering Education
  • *Other Education

Experience

Essential

  • *Health and Safety or willingness to undertake in induction period
  • *Food Hygiene Regulations or willingness to undertake in induction period
  • *Willingness to undertake specific competencies to meet the full requirements of the role

Desirable

  • *Previous Catering Work Experience
  • *Previous Hospital or Care Experience
  • *Catering related knowledge
  • *Allergy Training

Additional Criteria

Essential

  • *Presentable
  • *Work in large teams
  • *Able to work in hot and cold environments
  • *Time keeping

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Kyle Ryan

kyle.ryan@uhb.nhs.uk

01213712697

Details

Date posted

07 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £24,465 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-1097818

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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