Band 4 Cancer Clinical Support Worker
The closing date is 09 December 2025
Job summary
We are looking for a Band 4 Cancer Clinical Support worker .The post holder will form an integral part of the Gynae Oncology team to provide cancer patients with information and support that meets their individual needs throughout treatment and whilst
living with cancer. As part of the gynae oncology team you will have a fundamental role providing patients in clinic
and on the telephone with support throughout their treatment and living beyond their diagnosis including nearing end of life.
Provide cancer information and/or signpost patients and families to support services and resources.
Develop a rapport with the patient and their families and being a link to the wider team, you will work closely with the clinical nurse specialists and the oncologists. Document your communications on the Somerset Cancer Registry.
Main duties of the job
Provide basic telephone/ face to face advice and triage where appropriate, working within defined protocols and guidelines. Document and communicate outcomes as per service specification.
Support patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern.
Encourage and support active lifestyle choices. Assist with the delivery and signposting of patients to Cancer Health and Wellbeing pre and post treatment programmes. Contribute to and deliver education and training to patients and carers, including information around health promotion and supporting self-management on a regular basis.
Assist and promote cancer awareness campaigns and engagement events. Ensure patients and carers are treated with dignity and respect.
Develop and maintain good professional relationships with patients, carers and specialist cancer teams at UHB. Assist patients and relatives overcome barriers to understanding when English is not their first language.
Collaborate and work closely with local providers of validated information resources, users and user groups, UHB Cancer Information and Support Service and third sector support, e.g. Macmillan, Tumour Specific charities and Local Cancer Charitable organisations. To provide signposting, contact and support for patients as they journey through our hospital(s) as per tumour group instruction using agreed rating system.
Guide people affected by cancer to self-management resources.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
02 December 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1092665
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
University Hospitals Birmingham NHS Foundation Trust's privacy notice (opens in a new tab)