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University Hospitals Birmingham NHS Foundation Trust

Band 3 Liver Medicine Medical Secretary

The closing date is 27 November 2025

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Job summary

This new Medical Secretary role within the Queen Elizabeth Hospital's Liver Services offers the chance to support one of the country's leading Hepatology Teams. You will be the main point of contact for our Liver Medicine clinicians providing administration support to the Hepatology team. Unique to this role is the opportunity to work in a nationally recognised Liver Unit, gaining exposure to complex patient pathways. The position offers a collaborative environment, professional development opportunities and the chance to play a vital role in improving patient experience

Main duties of the job

This post involves managing consultant diaries, preparing correspondence and acting as a key liaison between patients and clinicians. other duties in this post will include letter typing for clinicians and managing medication requests from patients. This post will also include any other general administration duties

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

20 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1098133

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • Good General Education (e.g. GCSE
  • English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or
  • equivalent experience in a clerical
  • environment

Desirable

  • AMSPAR Certificate/equivalent qualification or
  • equivalent knowledge of medical terminology

Experience

Essential

  • Experience of dealing with the
  • Public/Customer service experience
  • * Experience of working with a range of
  • Microsoft Office packages (eg. Word,
  • Excel and Outlook)
  • * Experience of using IT systems

Desirable

  • Experience of working in a busy environment
  • * Experience of working in Healthcare

Additional Criteria

Essential

  • Work effectively and flexibly as part of a
  • team to meet the needs of the services
  • * Confident in dealing with people at all
  • levels
  • * Must be able to demonstrate an
  • understanding of equality and diversity
  • * Mature open and flexible approach to
  • work
  • * Demonstrates care and compassion
  • * Good inter-personal and communication
  • skills.
  • * Good organisational skills
  • * Team Player
  • * Conscientious
  • * Demonstrates reliability, motivation and
  • commitment
  • * Ability to travel to multiple sites

Desirable

  • Ability to work under pressure and deal with
  • stressful situations
Person Specification

Qualifications

Essential

  • Good General Education (e.g. GCSE
  • English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or
  • equivalent experience in a clerical
  • environment

Desirable

  • AMSPAR Certificate/equivalent qualification or
  • equivalent knowledge of medical terminology

Experience

Essential

  • Experience of dealing with the
  • Public/Customer service experience
  • * Experience of working with a range of
  • Microsoft Office packages (eg. Word,
  • Excel and Outlook)
  • * Experience of using IT systems

Desirable

  • Experience of working in a busy environment
  • * Experience of working in Healthcare

Additional Criteria

Essential

  • Work effectively and flexibly as part of a
  • team to meet the needs of the services
  • * Confident in dealing with people at all
  • levels
  • * Must be able to demonstrate an
  • understanding of equality and diversity
  • * Mature open and flexible approach to
  • work
  • * Demonstrates care and compassion
  • * Good inter-personal and communication
  • skills.
  • * Good organisational skills
  • * Team Player
  • * Conscientious
  • * Demonstrates reliability, motivation and
  • commitment
  • * Ability to travel to multiple sites

Desirable

  • Ability to work under pressure and deal with
  • stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Andrea McCaffery

andrea.mccaffery@uhb.nhs.uk

01213714900

Details

Date posted

20 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1098133

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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