Job summary
The post holder will be a member of one of the many research teams based at one of the UHB sites and responsible for supporting the research staff. They will be responsible for providing data management, and research administrative support, as needed for clinical study activities. The Liver Research portfolio has an exciting range of commercial, academic, observational as well as complex interventional studies. You will have to opportunity to support the Research Nurses and Research Administration team to become part of an established delivery team with enthusiastic investigators. You will also have the opportunity to further develop administration skills, research systems knowledge, interpersonal communication, organisation, time management & documentation skills. For any information about the above post or you would like to come and meet us, please contact: Emma Burke or Diana Hull -- Senior Research Sisters on 0121 3718463 or emma.burke@uhb.nhs.uk or diana.hull@uhb.nhs.uk
Main duties of the job
To communicate effectively with all disciplines of staff involved in the research study. To deal sensitively and in a professional manner on the telephone. Liaise with Trust staff, managers and outside agencies in a professional and courteous manner. The post holder must be able to communicate information to a wide range of staff groups, i.e. Medical Consultants, Clinical Scientists, Researchers, Academics, Public and Patient groups and external stakeholders. To manage Research Databases, updating and developing them where necessary. The post holder will be expected to manage their own workload and to work independently.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C/ 4-9 or equivalent)
- *Business Administration NVQ level 3 or equivalent experience in an administrative environment.
Desirable
- *Education to A level or equivalent
Experience
Essential
- *Knowledge of dealing with non-routine issues such as problem solving for an area of work
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- *Experience of using IT systems
- *Understand confidentiality and apply the principles in every day working practice
- *Must be able to demonstrate an understanding of equality and diversity
Desirable
- *Evidence of administrative or clinical audit experience in an NHS setting
- *Knowledge of medical terminology and knowledge of Gastroenterology Disease as required for the post.
- *Working knowledge of patient confidentiality/ Caldicott guidelines
- *Awareness of Research Governance as far as it affects collection of research Study data
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard/ IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, Patients and Visitors
- *Ability to problem solve
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Flexible approach to work
- *Demonstrates care and compassion
- *Ability to travel to multiple sites
Desirable
- *Able to produce reports and graphs for internal and external audit purposes as required.
- *Audiotyping
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C/ 4-9 or equivalent)
- *Business Administration NVQ level 3 or equivalent experience in an administrative environment.
Desirable
- *Education to A level or equivalent
Experience
Essential
- *Knowledge of dealing with non-routine issues such as problem solving for an area of work
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- *Experience of using IT systems
- *Understand confidentiality and apply the principles in every day working practice
- *Must be able to demonstrate an understanding of equality and diversity
Desirable
- *Evidence of administrative or clinical audit experience in an NHS setting
- *Knowledge of medical terminology and knowledge of Gastroenterology Disease as required for the post.
- *Working knowledge of patient confidentiality/ Caldicott guidelines
- *Awareness of Research Governance as far as it affects collection of research Study data
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard/ IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, Patients and Visitors
- *Ability to problem solve
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Flexible approach to work
- *Demonstrates care and compassion
- *Ability to travel to multiple sites
Desirable
- *Able to produce reports and graphs for internal and external audit purposes as required.
- *Audiotyping
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
