University Hospitals Birmingham NHS Foundation Trust

Band 3 Safeguarding Administrator

The closing date is 13 November 2025

Job summary

An opportunity has arisen for the appointment of an enthusiastic, well organised administrator to join the busy safeguarding team at University Hospitals Birmingham, primarily based at Heartlands Hospital but may require some cross site working. The post holder will be part of an administrative team supporting adult and child safeguarding nurses across Acute and Community settings.

Candidates should feel confident that they can cope with the highly emotive subject matter that they will be exposed to.

The role does not involve any patient contact. It is predominantly system interrogation/data inputting on a variety of systems, requiring a good level of initiative and judgement.

A DBS check will be required for this post.

33.75 hours per week Mon-Fri

Contact for enquiries Glenda Bird on 0121 424 9235.

Important information about the role of Safeguarding Administrator

This role involves dealing with explicit details of child abuse and neglect on a daily basis. Safeguarding is not an area of work that is suitable for everyone, therefore please be sure that you understand the demands of the role and that you feel resilient enough to cope with being exposed to such emotive information before applying.

To discuss any concerns please contact the recruiting manager

Main duties of the job

To manage this very busy environment you will need to be flexible, with superior organisational, time management and communication skills. The information received and processed within the department is highly sensitive. It is essential that the post holder understands and maintains confidentiality at all times. Data needs to be processed with a high level of accuracy and attention to detail.

The successful candidate will be a point of contact for internal and external partners, including Police and Social Care. A professional manner and the ability to communicate confidently and courteously is required.

Candidates should feel confident that they can cope with the highly emotive subject matter that they will be exposed to.

The role does not involve any patient contact. It is predominantly system interrogation/data inputting on a variety of systems, requiring a good level of initiative and judgement.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

06 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-1097468

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • *Experience of using IT systems

Desirable

  • *Experience of working in a busy environment
  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Good keyboard/ IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites
  • *Ability to work under pressure and deal with stressful situations
Person Specification

Qualifications

Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • *Experience of using IT systems

Desirable

  • *Experience of working in a busy environment
  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Good keyboard/ IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites
  • *Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Glenda Bird

glenda.bird@uhb.nhs.uk

01214249235

Details

Date posted

06 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-1097468

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Supporting documents

Privacy notice

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