University Hospitals Birmingham NHS Foundation Trust

Band 4 Deputy Housekeeping Manager

The closing date is 23 November 2025

Job summary

The Deputy Housekeeping Services Manager is responsible for working with the Housekeeping Team Leaders to ensure the highest standards of cleanliness are maintained as well as deputising for the Facilities Manager when required. As Deputy Housekeeping Manager, the post holder will be encouraged to voice their ideas to enhance and / or improve processes and procedures that could bring efficiencies to the in-house cleaning services. They will also need a passion for ensuring high standings of cleanliness are maintained throughout Good hope Hospital, and be prepared to roll their sleeves up as well as lead by example.

The post holder is responsible for working with the Facilities Services Manager to ensure all aspects of the cleaning service are compliant with statutory requirements; working closely with the other facilities staff and managers to achieve standardisation of Housekeeping working practices, protocols and procedures.

The Housekeeping Service is a 24 hour, 7-day a week service and, as such, the post-holder is expected to work with the supervisors to ensure appropriate arrangements are in place in order that the service is effectively provided at all times. This will mean attending site at any time over a 24 hour period for the purposes of briefing, training and generally supporting the supervision and management of staff out-of-hours.

Main duties of the job

*Work with Housekeeping Team Leaders to ensure job functions are completed with attention to detail, speed and accuracy

*Ensure systems and processes are in place to prioritise and organise tasks

*To support the monitoring of standards by undertaking personal monitoring and by organising the Team Leaders to carry out checks against Trust audits of the service provision and activity; driving through the delivery of quality standards and targets to continually improve performance within the service

*Provide professional support to the Clinical Site team and colleagues within the Divisions to help prioritise cleaning tasks that directly support patient flow

*Challenge existing practices; ensuring progressive solutions, that take into account models of best practice in environmental cleaning, are incorporated into the services

*Ensure Housekeeping services are provided seamlessly across the site throughout the day and night and as outlined in the annually approved area cleaning schedules

*Support the delivery of costed proposals to provide environmental cleaning services to support new business cases

*Work with the stores person to ensure supplies of Housekeeping equipment and cleaning materials needed for the effective cleaning of the environment are available when required, accounted for and managed appropriately

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9013584

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

  • * Good level of general education

Desirable

  • * A supervisory-level qualification
  • * NVQ level 4 with at least one year experience managing people

Experience

Essential

  • * 2 years supervisory experience in healthcare or equivalent field.
  • * Excellent communication and interpersonal skills.
  • * Good verbal and written skills and ability to communicate at all levels.
  • * Good computer skills to include use of Windows 2000 and / or Microsoft Office.
  • * Hospital Hotel Services (Cleaning) Experience

Desirable

  • * Previous experience dealing with complaints.
  • * Good awareness of equal opportunity issues
Person Specification

Qualifications

Essential

  • * Good level of general education

Desirable

  • * A supervisory-level qualification
  • * NVQ level 4 with at least one year experience managing people

Experience

Essential

  • * 2 years supervisory experience in healthcare or equivalent field.
  • * Excellent communication and interpersonal skills.
  • * Good verbal and written skills and ability to communicate at all levels.
  • * Good computer skills to include use of Windows 2000 and / or Microsoft Office.
  • * Hospital Hotel Services (Cleaning) Experience

Desirable

  • * Previous experience dealing with complaints.
  • * Good awareness of equal opportunity issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Scott Bryant

scott.bryant@uhb.nhs.uk

01214247167

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9013584

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Supporting documents

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