University Hospitals Birmingham NHS Foundation Trust

Band 3 Community Podiatry Clinical Coordinator

The closing date is 26 October 2025

Job summary

An exciting opportunity has arisen for a motivated and compassionate individual to join the Solihull Community Podiatry Service as a Clinical Co-ordinator based at Chelmsley Wood Primary Care Centre.

The post holder will work as part of a friendly and dedicated administrative team providing comprehensive coordination and administrative support to the clinical podiatry services. You will help ensure patients receive a professional, efficient, and compassionate service throughout their care journey.

Working under indirect supervision, you will manage patient pathways, coordinate clinic schedules, and maintain accurate clinical information systems. You will liaise with patients, clinical staff, and external partners to ensure the smooth and efficient operation of the service, contributing to a seamless patient experience.

This role would suit someone who is well organised, approachable, and enjoys working in a busy, patient-focused environment. Excellent communication, teamwork, and problem-solving skills are essential.

Main duties of the job

The post holder will provide comprehensive administrative and coordination support to the Podiatry and Foot Health Service, ensuring an efficient, patient-focused approach. You will act as a first point of contact for patients, clinicians and external agencies, managing queries with professionalism and compassion. Key responsibilities include scheduling and amending clinic appointments, maintaining accurate patient records, and ensuring accessibility needs are met in line with Trust and NHS guidelines. You will coordinate staff rotas, meetings and case conferences, liaise with medical records to ensure notes are available, and process referrals and follow-up appointments including DNAs. The role involves data entry and reporting using Trust systems such as SystmOne, supporting audits and service improvement activities, and contributing to the smooth running of daily operations. You will handle sensitive information confidentially, communicate effectively with a wide range of stakeholders, and remain calm and organised when managing competing priorities in a busy clinical environment.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

304-9012962

Job locations

Chelmsley Wood Primary Care Centre

6 Crabtree Dr, Fordbridge

Birmingham

West Midlands

B37 5BU


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

  • * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (eg. Word,Excel and Outlook)
  • * Experience of using IT systems

Desirable

  • * Experience of working in a busy environment
  • * Experience of working in Healthcare
  • * Experience of Systm1
Person Specification

Qualifications

Essential

  • * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (eg. Word,Excel and Outlook)
  • * Experience of using IT systems

Desirable

  • * Experience of working in a busy environment
  • * Experience of working in Healthcare
  • * Experience of Systm1

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Chelmsley Wood Primary Care Centre

6 Crabtree Dr, Fordbridge

Birmingham

West Midlands

B37 5BU


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Chelmsley Wood Primary Care Centre

6 Crabtree Dr, Fordbridge

Birmingham

West Midlands

B37 5BU


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Joanne Titcombe

joanne.titcombe@uhb.nhs.uk

01217174332

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

304-9012962

Job locations

Chelmsley Wood Primary Care Centre

6 Crabtree Dr, Fordbridge

Birmingham

West Midlands

B37 5BU


Supporting documents

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