University Hospitals Birmingham NHS Foundation Trust

Band 2 Hostess Catering Operative

The closing date is 03 November 2025

Job summary

9 HOSTESS CATERING POSITIONS AVAILABLE

(2 X 8HR SAT & SUN 1000 - 1400, 1 X 20HR MON - FRI 1000 - 1400, 4 X 20HR MON - FRI 1600 - 2000, 2 X 30HR MON - FRI 0800 - 1400)

PLEASE INDICATE IN YOUR APPLICATION WHICH VACANCY(S) YOU ARE INTERESTED IN

1.Provide high quality food and beverage service to all patients following department process.

Main duties of the job

PLEASE READ FULL JOB DESCRIPTION AND PERSON SPECIFICATION

2.To ensure codes of practice for HACCP and food safety are followed as per site training.

3.Temperatures of regenerated cooked foods are recorded, along with chilled and frozen storage using the designated HACCP sheets.

4.Communicate menus and offer to patient & ward teams.

5.Identify and report faults in Catering equipment as required to department supervisors or leads.

6.Maintain excellent cleaning standards within the working area following cleaning schedules supplied.

7.Check dates and rotation of food accordingly within working area.

8.Appropriate removal of food waste (as per site process) using designated waste and recycling streams.

9.Record appropriate food waste and report high levels of waste to supervisors.

10.Report abuse of service to Supervisors or line Managers

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

30 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £24,465 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-9013164

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education to Secondary School
*Basic Level of literacy & numeracy
*Ability to read and write English

Desirable

*Food Safety Level 2

Experience

Essential

*Able to work as a team member
*Dealing with the public and ability to work under pressure

Desirable

*Experience working in the cleaning industry
*Previous NHS experience working in a similar role
*Catering experience

Additional Criteria

Essential

*Organisational skills
*Enthusiastic
*Flexible to the needs of the service
*Able to use initiative
*Willingness to undertake specific competencies to meet the full requirements of the role
*Physically able to undertake all duties and comply with relevant Trust policies
*Reliable
*Punctual
*Strong Communicator
*Friendly
*Ability to work shifts

Desirable

*Good communication and inter-personal skills Electronic communication device skills
*Previous experience of health and safety within a healthcare environment

Person Specification

Qualifications

Essential

*Good General Education to Secondary School
*Basic Level of literacy & numeracy
*Ability to read and write English

Desirable

*Food Safety Level 2

Experience

Essential

*Able to work as a team member
*Dealing with the public and ability to work under pressure

Desirable

*Experience working in the cleaning industry
*Previous NHS experience working in a similar role
*Catering experience

Additional Criteria

Essential

*Organisational skills
*Enthusiastic
*Flexible to the needs of the service
*Able to use initiative
*Willingness to undertake specific competencies to meet the full requirements of the role
*Physically able to undertake all duties and comply with relevant Trust policies
*Reliable
*Punctual
*Strong Communicator
*Friendly
*Ability to work shifts

Desirable

*Good communication and inter-personal skills Electronic communication device skills
*Previous experience of health and safety within a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)