Band 3 Clinical Skills and Simulation Administrator
The closing date is 21 October 2025
Job summary
The post holder will provide a professional reception/ front of house service and administrative support to Clinical skills & Simulation services supporting the users and staff as directed by the management and the training teams.
The sucessful candidate will be the first point of contact for users of the centres and will provide high quality customer service and clerical / administrative support for all training activity scheduled in the centres and bespoke off site administration.
The post holder will provide an effective and efficient administrative service to the services educational portfolio.
In order to meet the contractual service requirements, the post holder will be required to be flexible to deliver the service in line with business needs, including cross site working
Main duties of the job
*To provide a professional front of house service for the Clinical Skills and Simulation service dealing effectively and efficiently with all visitors and telephone enquiries referring promptly to the appropriate person as required.
* Direct candidates to appropriate training facilities within the centres
* Ensure candidates are registered correctly for all training courses held within the centre.
* Use relevant room booking systems to advise on the availability of the centre to internal and external stakeholders and bookings and to redirect visitors to other venues within the wider Education Centres as appropriate
* Assist with the upkeep, tidiness and maintenance of waiting areas and office, ensuring it provides a safe, tidy and presentable environment for learners
* Deliver an effective administration service to the Education Teams and their core portfolio of activity
* Assist with the management of course bookings and waiting lists, liaising with trainers, managers, divisions and staff to ensure nominations are appropriate and courses are effectively booked and followed up
*Produce and ensure timely distribution of all joining instructions and supporting documentation to candidates and managers.
*Provide advice and support to staff who enquire about training opportunities.
* Liaise with the Training Administration Teams and provide support with updating databases for attendance and competence as required
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
15 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1097433
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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