University Hospitals Birmingham NHS Foundation Trust

Band 4 National Hip Fracture Data Co-Ordinator (NHFD)

The closing date is 13 October 2025

Job summary

We are looking for an enthusiastic Fragility Fracture Service- Data Co-ordinator who will co-ordinate data collection across the Trust and facilitate fragility fracture audit as part of the development of high-quality clinical practice. The post will support the development of an initiative which aims to improve the quality of trauma services and the sharing of good practice. The individual will be responsible for the administration of the monthly Fragility Service Mortality and Morbidity Meetings, the collection and management of all data related to the delivery of the Fragility fracture service and the administration of the Hip fracture databases and upload to the National Hip Fracture Database and NJR (national Joint Registry).

The post holder will function as the focal point for the multidisciplinary team and will be an essential and integral part in the smooth running, administration, and organisation of the Fragility Fracture service. This is a unique administration role that requires flexibility, diligence, own initiative, and excellent communication skills.

The role will be delivered across Birmingham Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

Main duties of the job

Provide excellent patient care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy

Participate in the collection and inputting of data for audit, monitoring, and research purposes, including the management of patient questionnaires and data required to populate local and national registries

To act as a point of contact for Fragility Fracture data queries, but also to raise data queries where necessary and ask for support as appropriate from Nurse Specialists and the Fragility Service lead.

To be responsible for Data Quality within the Team ensuring that information both provided and received by the area is accurate and valid. Any difficulties identified should be resolved through discussion with the Team, and other as appropriate.

To provide data support for audit and governance

To facilitate the MDT meetings for the Fragility Fracture Service. This may require being available for an early start/late finish or during lunchtimes.

Participate in administrative co-ordination of the MDT / M and M (including preparation, coordination, documentation, and follow-up of all administrative actions from the MDT meetings regardless of originating site)

Inputting of surgery data into national databases including NHFD & NJR.

This post is specifically designed to provide key administrative support for specialist MDT systems within Trauma & Orthopaedics.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9007701

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Minimum of 3 qualifications to include GCSE grade A-C/4-9 or equivalent in Maths and English
  • *RSA III Typing or equivalent
  • *Audio Typing qualification or equivalent experience

Experience

Essential

  • *Ability to liaise and communicate with staff at all levels.
  • *Excellent interpersonal & communication skills inc. demonstrating empathy & sensitivity to patients and relatives.
  • *Ability to promote good working liaisons (staff, patients, relatives)
  • *Extracting information / Listening Skills
  • *Ability to manage complex enquiries - distressed & anxious patients.
  • *Ability to deal with challenging behaviour.
  • *Ability to provide excellent customer care.
  • *Knowledge of IT databases and computer systems
  • *Comprehensive PC skills - databases, word-processing, email, Excel
  • *Proven strong administration skills.
  • *Accurate data entry
  • *Excellent telephone manner
  • *Previous clerical experience

Desirable

  • *Excellent planning & organisational skills
  • *Ability to prioritise workload to respond to changing demand.
  • *Ability to co-ordinate complex diary management
  • *Motivation and negotiation skills
  • *Understanding of hospital IT systems
  • *Knowledge of PAS or equivalent information system
  • *Analytical skills & ability to problem solve.
  • *Knowledge of Trust procedures
  • *Able to work independently, with minimum supervision.
  • *Working in an NHS/clinical environment e.g. hospital, GP surgery, CCG

Additional Criteria

Essential

  • *Enthusiastic highly motivated & committed to delivering a service.
  • *Understand teamwork and work within a team.
  • *Able to plan and organise workload.
  • *Able to prioritise own workload and meet deadlines.
  • *Ability to work un-supervised.
  • *Can remain calm and professional in a busy environment.
  • *Empathetic, but able to understand professional/occupational boundaries. Smart appearance, adhering to the Uniform Policy
  • *Welcoming friendly and approachable manner
  • *An adaptable approach to work
  • *Flexible approach to working hours.
  • *Adheres to relevant Trust policies & procedures.
  • *Adheres to confidentiality & data protection requirements.
  • *Ability to be flexible.

Desirable

  • *Commitment to continual development to inc. relevant new systems, policies, and procedures
Person Specification

Qualifications

Essential

  • *Minimum of 3 qualifications to include GCSE grade A-C/4-9 or equivalent in Maths and English
  • *RSA III Typing or equivalent
  • *Audio Typing qualification or equivalent experience

Experience

Essential

  • *Ability to liaise and communicate with staff at all levels.
  • *Excellent interpersonal & communication skills inc. demonstrating empathy & sensitivity to patients and relatives.
  • *Ability to promote good working liaisons (staff, patients, relatives)
  • *Extracting information / Listening Skills
  • *Ability to manage complex enquiries - distressed & anxious patients.
  • *Ability to deal with challenging behaviour.
  • *Ability to provide excellent customer care.
  • *Knowledge of IT databases and computer systems
  • *Comprehensive PC skills - databases, word-processing, email, Excel
  • *Proven strong administration skills.
  • *Accurate data entry
  • *Excellent telephone manner
  • *Previous clerical experience

Desirable

  • *Excellent planning & organisational skills
  • *Ability to prioritise workload to respond to changing demand.
  • *Ability to co-ordinate complex diary management
  • *Motivation and negotiation skills
  • *Understanding of hospital IT systems
  • *Knowledge of PAS or equivalent information system
  • *Analytical skills & ability to problem solve.
  • *Knowledge of Trust procedures
  • *Able to work independently, with minimum supervision.
  • *Working in an NHS/clinical environment e.g. hospital, GP surgery, CCG

Additional Criteria

Essential

  • *Enthusiastic highly motivated & committed to delivering a service.
  • *Understand teamwork and work within a team.
  • *Able to plan and organise workload.
  • *Able to prioritise own workload and meet deadlines.
  • *Ability to work un-supervised.
  • *Can remain calm and professional in a busy environment.
  • *Empathetic, but able to understand professional/occupational boundaries. Smart appearance, adhering to the Uniform Policy
  • *Welcoming friendly and approachable manner
  • *An adaptable approach to work
  • *Flexible approach to working hours.
  • *Adheres to relevant Trust policies & procedures.
  • *Adheres to confidentiality & data protection requirements.
  • *Ability to be flexible.

Desirable

  • *Commitment to continual development to inc. relevant new systems, policies, and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Heather Tyson

Heather.Tyson@uhb.nhs.uk

07815817637

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9007701

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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