University Hospitals Birmingham NHS Foundation Trust

Band 3 Booking Coordinator - Imaging

The closing date is 21 September 2025

Job summary

An exciting opportunity has arisen for a person who is looking for a challenge, working within a busy office in the imaging Department, providing a bookings service for patients who have been referred for Imaging. This will include modalities such as CT, Ultrasound and MRI

You will be required to work with a very busy team to carry out various administrative duties, including booking patients, using a computerised system, ensuring patient records are maintained.

The role is for 30 hours per week.

Queen Elizabeth Hospital Birmingham sees over 27,000 patients every month. We carry out a wide variety of diagnostic investigations including MRI, CT and Ultrasound.

Main duties of the job

Attached you will find the personal specification document which provides more detail about the essential and desirable skills and the experience required for this role. Please review this when completing your application.

We are looking for a candidate with excellent computer skills including experience of using computer systems and Microsoft packages (Word, Excel and Outlook) excellent communication/telephone skills, organisational ability and a good team player are an essential requirement. The candidate should be self-motivated and be able work well under pressure.

This post will include registering and booking patients onto various computer systems, we will be expecting accurate data input and attention to detail. You must have confident communication skills to be able to liaise with imaging staff at all levels.

The candidate will be expected to communicate effectively with patients and clinical staff enquiries in a professional and accurate manner, providing a calm, relaxed and efficient experience for our patients whilst under our care.

The department delivers a 7-day service across 12 hours and it is therefore necessary for staff to work flexibly including weekend work on a rotation basis.

Full training will be given to the appointees in the use of the Trust patient information system Oceano and Radiology Information System (CRIS).

To discuss this post or to arrange a visit, please contact Onime Awe - Operations Manger - Imaging on 07880016513

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

19 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-1095627

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

  • * Good general Education (E.g. GSCE English and Maths A-C, GCSE Level 9-4)
  • * Business Administrative NVQ Level 3 or equivalent experience in an administrative role

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in a busy environment
Person Specification

Qualifications

Essential

  • * Good general Education (E.g. GSCE English and Maths A-C, GCSE Level 9-4)
  • * Business Administrative NVQ Level 3 or equivalent experience in an administrative role

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Kalvinder Bains

Kalvinder.Bains@uhb.nhs.uk

Details

Date posted

19 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-1095627

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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