Band 3 Renal Live Donor Administrator
The closing date is 22 September 2025
Job summary
An exciting opportunity has arisen for an Administrator / Co-ordinator to join the Renal Department at the Queen Elizabeth Hospital, University Hospital Birmingham.
You will be required to work as part of a team providing comprehensive Administration / Co-ordination support to clinical services, ensuring this is patient focused, and patients receive a compassionate and professional service.
Working in conjunction with colleagues, patients, service users and internal and external stakeholders.
The successful post holder will work under indirect supervision and will directly contribute to and Co-ordinate the efficient running of the Live Donor Service, ensuring that a seamless approach to patient care is delivered.
The post is full-time (37.5 hours) and a permanent position.
Informal enquiries and/or visits are welcome via Jodie Cooksey, Renal Operational Support Administrator on 0121 371 4270.
Main duties of the job
To schedule patients into clinics using the criteria set out by the Trust and the clinical speciality, identifying capacity shortfalls.
Processing patient appointment attendance using a variety of hospital information systems.
To undertake where required typing which may include touch type from audio and/or copy type from written documentation which may include letters, emails, reports and any other correspondence as required.
Create documents / spreadsheets / reports as required using IT Systems.
Use Trust systems to input electronic data as required.
To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries.
Receiving and dealing with telephone enquiries as appropriate.
To maintain diaries as required.
Arrange meetings and appointments as necessary.
To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work.
Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department.
Photocopying, Scanning and filing letters and documents as required.
Receive and open incoming post and take action as required.
Review and action electronic correspondence and disseminate appropriately.
Maintain confidentiality at all time in accordance with Caldicott Guidelines and Data Protection Act.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
15 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1095700
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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