Job summary
Are you an experienced Associate Director or director-level hospital operations professional? Good Hope Hospital stands at an exciting crossroads and, as part of UHB's ambitious transformation under Executive Director,
Simon Jarvis, we're building the next generation of executive leaders.
This rare 12-month secondment, with a further possibility of being made substantive for the right candidate, offers a career-defining opportunity for director-level leadership within one of the region's most progressive hospitals. You'll work alongside the Hospital Executive Director, Director of Nursing and Medical Director to drive the strategic plan and provide expert leadership across performance, finance, service development, culture, HR and clinical operations.
Success requires you to have a proven track record in leading a team committed to delivering to NHS performance and quality standards within tight financial constraints. You'll need to be able to demonstrate strong strategic thinking and advise at Board level. A significant part of the role will involve driving further performance improvements in urgent and emergency care, elective recovery, and cancer pathways - whilst spearheading transformation initiatives.
Good Hope's blend of strong community connections and acute expertise creates the perfect environment to develop your capabilities, whilst making a tangible difference to the experience thousands of patients receive and 1500+ hospital colleagues.
Main duties of the job
As Hospital Operations Director, you'll be accountable for the comprehensive operational performance of Good Hope; ensuring safe, effective patient care and building sustainability. Your leadership will span all services, focusing on achieving national performance standards in urgent and emergency care, elective recovery and cancer pathways; challenges that demand both strategic thinking, strong leadership and operational expertise.
Your role encompasses leading annual capacity and demand planning, managing complex budgets across multiple service areas and driving new transformational change projects that deliver improvements to patient flow and experience. You will work closely with clinical service leads and service managers to implement new pathways, resolve operational challenges and embed our values of Kind, Connected and Bold in everything we do.
The latest CQC report issued July reported improvements in our ratings for urgent and emergency services and medical care. The hospital also received an overall 'good' rating for well-led. With our 2025 focus on leadership development and cultural transformation, you will be joining a hospital that's boldly reimagining what's possible when operational excellence meets genuine care for our people. From supporting our emergency department through winter pressures to leading service improvements that reduce waiting times, every day offers the chance to translate vision into reality for the communities we serve
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Master's Degree in a relevant discipline e.g., Business Management/ Business Analysis or equivalent experience, or relevant comparable experience in relation to the full extent of the role.
- *Formal management qualification or equivalent experience
- *Evidence of ongoing professional development and continuous learning.
- *Significant experience in operations, finance and people management
Experience
Essential
- *Display high level of specialist knowledge underpinned by theory and practice
- *Extensive knowledge of the NHS with up to date knowledge of operational and clinical services
- *Experience working in a complex healthcare environment
- *Experience of health and care transformation
- *Experience in a senior leadership role within a healthcare setting
- *Demonstrable experience of supporting at Board level in a complex organisation including experience of working with senior level committees or board environment
- *Experience of providing and receiving highly complex, highly sensitive and highly contentious information
- *Experience of monitoring and managing organisational performance
- *Awareness of regulatory performance frameworks and how the Trust's regulators impact delivery of performance
- *Experience of working successfully and achieving deadlines/objectives whilst under time and resource pressure.
- *Experience of successful budget management and evidence of achieving financial and finite resource targets
- *Able to demonstrate commercial awareness and experience of preparing complex business cases, strategies or other documents
Additional Criteria
Essential
- *Resilient, completer-finisher, and determination with a professional style
- *Commitment to personal, professional and managerial development of self and others
- *Ability to travel across all UHB sites and to external sites as required
- *Support Senior Manager duty on-call rota for Hospital site
Person Specification
Qualifications
Essential
- *Master's Degree in a relevant discipline e.g., Business Management/ Business Analysis or equivalent experience, or relevant comparable experience in relation to the full extent of the role.
- *Formal management qualification or equivalent experience
- *Evidence of ongoing professional development and continuous learning.
- *Significant experience in operations, finance and people management
Experience
Essential
- *Display high level of specialist knowledge underpinned by theory and practice
- *Extensive knowledge of the NHS with up to date knowledge of operational and clinical services
- *Experience working in a complex healthcare environment
- *Experience of health and care transformation
- *Experience in a senior leadership role within a healthcare setting
- *Demonstrable experience of supporting at Board level in a complex organisation including experience of working with senior level committees or board environment
- *Experience of providing and receiving highly complex, highly sensitive and highly contentious information
- *Experience of monitoring and managing organisational performance
- *Awareness of regulatory performance frameworks and how the Trust's regulators impact delivery of performance
- *Experience of working successfully and achieving deadlines/objectives whilst under time and resource pressure.
- *Experience of successful budget management and evidence of achieving financial and finite resource targets
- *Able to demonstrate commercial awareness and experience of preparing complex business cases, strategies or other documents
Additional Criteria
Essential
- *Resilient, completer-finisher, and determination with a professional style
- *Commitment to personal, professional and managerial development of self and others
- *Ability to travel across all UHB sites and to external sites as required
- *Support Senior Manager duty on-call rota for Hospital site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
