Band 2/3 Clinical Support Worker/Healthcare Assistant

Job summary

We are recruiting Band 2/3 Healthcare Assistants within Heartlands Hospital across multiple specialities including Acute Medicine, Surgery, Elderly Care, Emergency Department, Cardiology, Respiratory, Renal, Infectious Diseases and other specialist medical and surgical Departments. This is a great opportunity to join a caring and committed team delivering high-quality, patient-centred care.

Key duties include:

*Supporting patients with personal care and daily activities

*Recording observations and vital signs

*Assisting with mobility and clinical procedures

*Maintaining accurate documentation

*Promoting dignity and independence

Requirements:

*Previous care experience

*NVQ Level 2/3 in Health & Social Care (or equivalent)

*Good communication skills and a compassionate approach

*Flexibility to work varied shifts

We offer full training, career development, NHS pension, and staff wellbeing support.

Apply now to make a real difference in patient care.

Main duties of the job

Band 2/ 3 Healthcare Support Workers provide essential care and support to patients under the supervision of registered nurses and other healthcare professionals. Duties include:

Assisting patients with personal care, hygiene, and mobility needs

Monitoring and recording vital signs and clinical observations

Supporting patients with nutrition, hydration, and comfort

Assisting in clinical procedures and rehabilitation activities

Maintaining accurate and timely documentation

Promoting patient dignity, independence, and wellbeing

Supporting infection prevention and control measures

Communicating effectively with patients, families, and the multidisciplinary team

Contributing to care planning and patient assessments

Escalating concerns appropriately to senior staff

Band 3 roles may involve additional responsibilities such as mentoring junior staff, supporting discharge planning, and undertaking extended skills (e.g., venepuncture, ECGs) depending on training and service needs.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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