University Hospitals Birmingham NHS Foundation Trust

Band 4 Amyloidosis MDT and Patient Pathway Coordinator

The closing date is 02 September 2025

Job summary

An exciting opportunity has become available to work in the Amyloidosis Service at Queen Elizabeth Hospital Birmingham (QEHB).

The QEHB has been at the forefront of treatment and research in amyloidosis for over 20 years. The Midlands Amyloidosis Service officially launched in August 2019 in response to an increasing awareness of this disease, the availability of new treatments which can halt progression of disease and the recognition that outcomes of heart transplantation in amyloidosis are similar to patients undergoing transplantation for other causes.

The service consists of a large multidisciplinary team led by consultants in Cardiology, Haematology, Renal, Neurology and Genetics:

Cardiology: Dr. William Moody, Prof. Rick Steeds, Dr Shanat Baig, Dr. Alex Zaphiriou

Cardiac transplant: Dr. Sern Lim, Dr. Colin Chue

Genetics: Dr. Suresh Somarathi

Haematology: Professor Guy Pratt, Dr Tracey Chan, Dr Hannah Giles

Nephrology: Dr. Jennifer Pinney

Neurology: Dr. Venkataramanan Srinivasan

The consultants follow all patients regularly and maintain close contact with other physicians involved in their management to ensure that they receive the most effective treatments available. The team has forged close links with the National Amyloidosis Centre in London (Royal Free NHS Foundation Trust). UHB clinicians are involved in discussing patients at regular video multidisciplinary meetings, which helps facilitate access to cutting edge treatments and often avoids unnecessary travel for patients.

Main duties of the job

The Patient Pathway and MDT Coordinator will work as part of a multi professional team to deliver high quality patient care. Key deliverables include working to facilitate a smooth patient journey ensuring that co-ordinated and streamlined administrative processes that revolve around patients. The post holder will have administrative responsibilities including data management and patient tracking.

This is for an individual who relishes a challenge and is keen to use their own initiative. The successful post holder should have a proactive and friendly attitude and be able to meet the main duties of the role as identified in the job description.

You will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning your own workload in a way that supports the consultant and wider team. You must possess excellent organisational skills and be experienced in dealing with confidential information.

You will need to be resilient, flexible to changing daily priorities and remain calm under pressure. In return you will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.

For informal enquiries and/or visits, please contact Molly Hughes, Cardiology Operations Manager on 0121 371 5002 or via email on molly.hughes@uhb.nhs.uk or Lead Clinician Dr Will Moody, Consultant Cardiologist via email on william.moody@uhb.nhs.uk.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

26 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1094880

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education including GCSE English and Maths A-C/GCSE Level 9-4 or equivalent
*Business Administration NVQ level 3 or equivalent experience in a clerical environment
*Working knowledge of medical terminology

Experience

Essential

*Previous experience of working in an NHS/Healthcare administrative role
*Evidence of good communication skills with both patients and clinicians
*Knowledge of NHS performance targets
*Experience of using IT systems
*Good Organisational skills
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi-task
*Able to work to deadlines
*Experience of inputting and interpreting data
*Experience of coordinating patient pathways

Desirable

*Experience of supervision
*Experience of working in a busy environment

Additional Criteria

Essential

*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
*Good keyboard / IT skills
*Good organisation skills and ability to multitask
*Good time management skills
*Ability to deal professionally with enquiries from staff, patients and visitors
*Ability to problem solve
*Understand confidentiality and apply the principles in everyday working practice
*Ability to pay attention to detail where there are predictable interruptions to the work pattern
*Ability to deal with stressful situations and sensitive issues
*Ability to act on own initiative.
*Ability to retrieve information from a wide range of sources and indifferent formats.
*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Mature open and flexible approach to work
*Demonstrates care and compassion
*Good inter-personal and communication skills
*Good organisational skills
*Team Player
*Conscientious
*Demonstrates reliability, motivation and commitment

Person Specification

Qualifications

Essential

*Good General Education including GCSE English and Maths A-C/GCSE Level 9-4 or equivalent
*Business Administration NVQ level 3 or equivalent experience in a clerical environment
*Working knowledge of medical terminology

Experience

Essential

*Previous experience of working in an NHS/Healthcare administrative role
*Evidence of good communication skills with both patients and clinicians
*Knowledge of NHS performance targets
*Experience of using IT systems
*Good Organisational skills
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi-task
*Able to work to deadlines
*Experience of inputting and interpreting data
*Experience of coordinating patient pathways

Desirable

*Experience of supervision
*Experience of working in a busy environment

Additional Criteria

Essential

*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
*Good keyboard / IT skills
*Good organisation skills and ability to multitask
*Good time management skills
*Ability to deal professionally with enquiries from staff, patients and visitors
*Ability to problem solve
*Understand confidentiality and apply the principles in everyday working practice
*Ability to pay attention to detail where there are predictable interruptions to the work pattern
*Ability to deal with stressful situations and sensitive issues
*Ability to act on own initiative.
*Ability to retrieve information from a wide range of sources and indifferent formats.
*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Mature open and flexible approach to work
*Demonstrates care and compassion
*Good inter-personal and communication skills
*Good organisational skills
*Team Player
*Conscientious
*Demonstrates reliability, motivation and commitment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)