University Hospitals Birmingham NHS Foundation Trust

Band 3 Medical Secretary - Cardiology

The closing date is 25 August 2025

Job summary

An exciting opportunity has become available for a full-time post (37.5 hours/week) to work in the Cardiology Department at Queen Elizabeth Hospital.

This is for an individual who relishes a challenge and is keen to use their own initiative. The applicant must be able to work under pressure and have excellent problem-solving and time management skills to meet competing priorities.

The successful post holder should have a proactive and friendly attitude and be able to meet the main duties of the role as identified in the job description.

You will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning your own workload in a way that supports the consultant and wider team. You must possess excellent organisational skills and be experienced in dealing with confidential information.

You will need to be resilient, flexible to changing daily priorities and remain calm under pressure. In return you will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.

Previous secretarial & audio typing experience is preferred. The successful candidate will have a good standard of English and be confident about using MS Office as well as other software applications.

For informal enquiries and/or visits, please contact Alisha Fernandes, Cardiology Office Manager on 0121 371 7624 or via email on alisha.fernandes@uhb.nhs.uk.

Main duties of the job

*Liaise with staff and service users

*Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits

*To maintain the Consultant's diaries as required

*Arranging patients' appointments as required under direction of the Medical Secretary Supervisor

*To assist colleagues as directed by the Medical Secretary Supervisor in times of pressure of work

*Obtaining & receiving hospital notes from Medical records Department as required using the case note tracking system

*Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales

*Book and monitor room bookings

*Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct relating to own role

*Be responsible for the quality of information. Photocopy and distribute documents as required

*Provide reciprocal cover for secretarial team during annual leave and sickness absence.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1095525

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

  • * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in a clerical environment

Desirable

  • * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • * Experience of using IT systems

Desirable

  • * Experience of working in a busy environment
  • * Experience of working in Healthcare
Person Specification

Qualifications

Essential

  • * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in a clerical environment

Desirable

  • * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • * Experience of using IT systems

Desirable

  • * Experience of working in a busy environment
  • * Experience of working in Healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Alisha Fernandes

alisha.fernandes@uhb.nhs.uk

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1095525

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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