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University Hospitals Birmingham NHS Foundation Trust

Band 4 Colorectal Cancer Support Worker

The closing date is 27 August 2025

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Job summary

An exciting opportunity for a Band 4 Cancer Support Worker has become available within the Colorectal CNS team, based at the Queen Elizabeth Hospital. The successful candidate will work as part of the CNS team and Personalised Care Team to help to deliver excellent individualised care to our patients with a colorectal cancer diagnosis.

Main duties of the job

The Colorectal CNS team provides advice and support for patients with colorectal cancer from the point of diagnosis to discharge from post treatment surveillance. As part of our multidisciplinary team, your role would involve having holistic conversations with patients and their families and completing assessments to ensure that they have access to the correct support to meet their individual needs. Excellent communication skills and are therefore essential. Another aspect of the role involves tracking patients on the colorectal surveillance pathway to ensure that they receive investigations at the correct time. Full training will be given on Trust IT systems, and navigating the patient pathway, however organisational and time management skills will also be required. You will need to be comfortable working both independently and as part of a team.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

304-1092890

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

  • * Educated to A-level, and or NVQ Level 3 or 4 in Health and or Social Care
  • * Continued professional development

Desirable

  • * Computer Literacy Course e.g. ECDL (D)

Experience

Essential

  • * Experience of working in a multi-disciplinary team
  • * Experience of working in a healthcare setting
  • * Customer Care experience
  • * Knowledge of patients needs when being treated / care for in a healthcare setting
  • * Accurate data entry, typing and checking skills
  • * Ability to produce letters / reports using Word and Excel
  • * Understand own limitations and know where to seek advice and support.
  • * Have an understanding of the physical and psychological needs of a patient

Desirable

  • * Experience of handling patient complaints
  • * Experience of using Somerset Cancer Register
  • * Understanding of Primary Care, GP and community services Experience of working in the NHS
  • * Experience of using digital dictation systems
  • * Have the ability to triage to the appropriate services
Person Specification

Qualifications

Essential

  • * Educated to A-level, and or NVQ Level 3 or 4 in Health and or Social Care
  • * Continued professional development

Desirable

  • * Computer Literacy Course e.g. ECDL (D)

Experience

Essential

  • * Experience of working in a multi-disciplinary team
  • * Experience of working in a healthcare setting
  • * Customer Care experience
  • * Knowledge of patients needs when being treated / care for in a healthcare setting
  • * Accurate data entry, typing and checking skills
  • * Ability to produce letters / reports using Word and Excel
  • * Understand own limitations and know where to seek advice and support.
  • * Have an understanding of the physical and psychological needs of a patient

Desirable

  • * Experience of handling patient complaints
  • * Experience of using Somerset Cancer Register
  • * Understanding of Primary Care, GP and community services Experience of working in the NHS
  • * Experience of using digital dictation systems
  • * Have the ability to triage to the appropriate services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Rachel Henbrey

rachel.henbrey@uhb.nhs.uk

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

304-1092890

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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