Band 3 Medical Secretary - Gastroenterology
The closing date is 13 August 2025
Job summary
This role is based at the Queen Elizabeth Hospital.
The Gastroenterology department is looking to recruit an enthusiastic Medical Secretary to support two Consultant Gastroenterologist
We are looking for a candidate who has excellent organisational, communication and administrative skills, together with a good working knowledge of a Medical Secretary role.
As a Medical Secretary, you'll be a vital link between clinical staff and patients, ensuring that medical correspondence, appointment scheduling, and record management are handled with precision and care. Your exceptional organisational skills and discretion will help support a seamless patient journey from consultation to outcome.
For an informal discussion on this post please contact Georgia Salter@uhb.nhs.uk , Service Manager
Main duties of the job
As a Medical Secretary, you'll play an essential role in keeping clinical operations running smoothly and efficiently. You'll be the administrative backbone of the department, ensuring that patients, consultants, and staff are supported with timely, accurate, and compassionate communication.
Main Duties:
Typing and Processing Clinic Letters: Accurately transcribe and distribute correspondence based on dictated notes or clinical outcomes.
Patient Outcome Management: Ensure patients are promptly outcomed post-consultation and that follow-up actions are processed without delay.
Appointment Coordination: Schedule patient appointments and manage diaries for consultants and clinicians.
Record Keeping: Maintain comprehensive and confidential medical records in line with data protection guidelines.
Multidisciplinary Communication: Liaise with various departments, consultants, and external agencies to facilitate cohesive care delivery.
Inbox & Referral Handling: Monitor and manage shared inboxes, referrals, and queries with efficiency and courtesy.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
06 August 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1094227
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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