Job summary
We are looking for an enthusiastic, experienced pharmacy assistant with a flexible working approach to deliver a high-quality patient-focused pharmacy service. You must be able to demonstrate good communication and organisational skills, working independently and as part of a team. You will be involved in maintaining the Pharmacy Service to wards and departments on a rotational bass.
It is expected that the successful candidates will undertake in depth level 2 training in Pharmacy services unless they already hold a relevant qualification.
Applicants should also have a minimum of 2 GCSE's grade C or above (or equivalent), to include Maths and English Language. Functional skills level 2 in Maths and English are also accepted.
Certificates will be requested at interview.
This post is for Heartlands Hospital.
For full details of the role, please refer to the job description.
Main duties of the job
*Working on reception, taking in prescriptions and booking them onto our pharmacy tracking system
*Always maintain good customer service skills
*Answer the telephone and refer clinical queries to the appropriate trained staff member
*To interpret and accurately dispense prescriptions and requests for medication
*To participate in stock supply to wards and departments and reorder as necessary
*To receive goods into the department, unpack, check and put away deliveries against relevant paperwork
*Working as part of a team
*Assist in the delivery of dispensed items to the wards and departments.
Please refer to the job description for a full breakdown of responsibilities and requirements.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Educated to Secondary School standard
- *GCSEs C/4 or above (or equivalent) in Mathematics and English
- *Holds or is willing to work towards an NVQ level 2 Certificate in Pharmacy Service Skills (QCF) and BTEC Level 2 Certificate in Pharmaceutical Science
Desirable
- *Accredited Dispensing Assistants course
Experience
Essential
- *Evidence of previous work experience relevant to the position such as warehouse or stores, reception duties etc
- *Evidence of experience within a team environment
- *Experienced in customer relations
- *Understanding of Health and Safety at Work, manual handling and COSHH
- *Understanding of dispensing, stock control and supply systems and processes
Desirable
- *Previous experience within a pharmacy setting
- *Knowledge of hospital environment
- *Knowledge of pharmacy environment
- *Understanding of pharmacy related computer systems
Additional Criteria
Essential
- *Able to work to strict policies and procedures
- *Able to identify customer needs and deliver services to the required level
- *Good verbal communication skills
- *Good written communication
- *Able to maintain accurate records
- *Demonstrates ability to recognise own limitations referring to appropriate person when necessary
- *Good numeracy skills
- *Demonstrates ability to work independently and within a team
- *Able to maintain confidentiality of information
- *Able to adapt to change
- *Good time management
- *Able to demonstrate discretion and diplomacy
- *Able to work accurately under pressure
- *Strong attention to detail
- *Reliable
- *Punctual
- *Enthusiastic
- *Ability to travel to all UHB sites
- *Able to work under close supervision
- *Flexible to work in accordance with service needs
- *Committed to abide by the Trust vision and values
- *Able to lift moderate weights (up to 15kg)
Person Specification
Qualifications
Essential
- *Educated to Secondary School standard
- *GCSEs C/4 or above (or equivalent) in Mathematics and English
- *Holds or is willing to work towards an NVQ level 2 Certificate in Pharmacy Service Skills (QCF) and BTEC Level 2 Certificate in Pharmaceutical Science
Desirable
- *Accredited Dispensing Assistants course
Experience
Essential
- *Evidence of previous work experience relevant to the position such as warehouse or stores, reception duties etc
- *Evidence of experience within a team environment
- *Experienced in customer relations
- *Understanding of Health and Safety at Work, manual handling and COSHH
- *Understanding of dispensing, stock control and supply systems and processes
Desirable
- *Previous experience within a pharmacy setting
- *Knowledge of hospital environment
- *Knowledge of pharmacy environment
- *Understanding of pharmacy related computer systems
Additional Criteria
Essential
- *Able to work to strict policies and procedures
- *Able to identify customer needs and deliver services to the required level
- *Good verbal communication skills
- *Good written communication
- *Able to maintain accurate records
- *Demonstrates ability to recognise own limitations referring to appropriate person when necessary
- *Good numeracy skills
- *Demonstrates ability to work independently and within a team
- *Able to maintain confidentiality of information
- *Able to adapt to change
- *Good time management
- *Able to demonstrate discretion and diplomacy
- *Able to work accurately under pressure
- *Strong attention to detail
- *Reliable
- *Punctual
- *Enthusiastic
- *Ability to travel to all UHB sites
- *Able to work under close supervision
- *Flexible to work in accordance with service needs
- *Committed to abide by the Trust vision and values
- *Able to lift moderate weights (up to 15kg)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
