University Hospitals Birmingham NHS Foundation Trust

Band 3 Therapy Support Worker in General Elective Surgery

The closing date is 16 September 2025

Job summary

Are you a compassionate, caring and considerate person? Are you looking for a sense of achievement in your job? Are you motivated by helping others? If yes, then our Team at Solihull Hospital want to hear from you.

Our Team is united in bringing quality care to the people and communities within Birmingham and Solihull. To do this; we need like-minded people who want to work with us to deliver the very best care to our patients.

Following the opening of the elective surgical hub at Solihull Hospital, the elective general surgery team is an exciting place to work. The role is full-time at Solihull Hospital covering a 7 day service. The service covers extended hours between 08:00am to 20:00pm creating the opportunity to treat patients sooner after their surgery.

You will work collaboratively with Physiotherapists, Occupational therapists and fellow therapy support workers across inpatient and outpatient settings supporting our patients in their rehabilitation and wellbeing.

You'll have excellent communication and organisational skills and be confident to make judgements unaided. You will be able to work proactively to problem solve and work on your own initiative

Main duties of the job

You will be working alongside qualified therapists to assess and treat patients following a variety of different general elective surgeries. You also be involved in delivering pre-operative education and exercises classes in the form of prehabilitation. If successfully appointed, you will be involved in the launch of the prehabilitation service. In addition, you will be expected to work flexibly across other Solihull teams to support flow across the site.

Please note that this post will be working with patients who are recovering from surgery and as such are likely to involve working in acute surgical settings and also supporting patients with personal care.

You will also be involved in supporting qualified therapists with a range of different administrative tasks including booking patient appointments, liaising with patients and relatives on the phone and assisting with data collection.

Your responsibilities will be varied and challenging -- however, being able to multitask in an efficient manner whilst maintaining a caring and helpful attitude underpins everything we do to make a difference to your team and the patients.

We are looking for an individual who will help ensure we are continually adhering to our Trust values of Kind Connected and Bold.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

02 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9009965

Job locations

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Education to GCSE level or equivalent including English and maths
  • *Able to demonstrate competence in maths and written and spoken English
  • *Educated to A Level / NVQ 3/ BTEC or equivalent (e.g NVQ 2 or similar vocational qualification PLUS experience working in a care setting)
  • *Care certificate or be willing to work towards this

Desirable

  • *Evidence of recent education / personal development related to Healthcare

Experience

Essential

  • *Relevant therapy / health / social care experience
  • *Experience of dealing with people
  • *Experience of working in a team
  • *Can demonstrate a broad understanding of relevant areas of therapy, the effect of illness/critical conditions / disability on function and health and basic aims of rehabilitation
  • *Good understanding of the role of therapy support worker in the relevant area
  • *Understanding of confidentiality and data protection in healthcare

Desirable

  • *Experience of communicating with and motivating patients who may have communication difficulties
  • *Experience of working in a role supporting therapists
  • *Experience of working with the relevant patient group
  • *Broad understanding of working environment -- healthcare/NHS/UHB trust/acute care/community as applicable

Additional Criteria

Essential

  • *Able to work as part of an interdisciplinary team
  • *Ability to take responsibility under guidance
  • *Know own limitations and role
  • boundaries
  • *Able to seek support from others when required
  • *Able to deal with potentially upsetting clinical settings/situations
  • *Demonstrates empathy to a wide range of patients, carers, staff
  • *Demonstrates commitment to patient centered care
  • *Reliable and trustworthy
  • *Able to work under pressure
  • *Demonstrates commitment to work flexibly to meet the challenging demands of the service
Person Specification

Qualifications

Essential

  • *Education to GCSE level or equivalent including English and maths
  • *Able to demonstrate competence in maths and written and spoken English
  • *Educated to A Level / NVQ 3/ BTEC or equivalent (e.g NVQ 2 or similar vocational qualification PLUS experience working in a care setting)
  • *Care certificate or be willing to work towards this

Desirable

  • *Evidence of recent education / personal development related to Healthcare

Experience

Essential

  • *Relevant therapy / health / social care experience
  • *Experience of dealing with people
  • *Experience of working in a team
  • *Can demonstrate a broad understanding of relevant areas of therapy, the effect of illness/critical conditions / disability on function and health and basic aims of rehabilitation
  • *Good understanding of the role of therapy support worker in the relevant area
  • *Understanding of confidentiality and data protection in healthcare

Desirable

  • *Experience of communicating with and motivating patients who may have communication difficulties
  • *Experience of working in a role supporting therapists
  • *Experience of working with the relevant patient group
  • *Broad understanding of working environment -- healthcare/NHS/UHB trust/acute care/community as applicable

Additional Criteria

Essential

  • *Able to work as part of an interdisciplinary team
  • *Ability to take responsibility under guidance
  • *Know own limitations and role
  • boundaries
  • *Able to seek support from others when required
  • *Able to deal with potentially upsetting clinical settings/situations
  • *Demonstrates empathy to a wide range of patients, carers, staff
  • *Demonstrates commitment to patient centered care
  • *Reliable and trustworthy
  • *Able to work under pressure
  • *Demonstrates commitment to work flexibly to meet the challenging demands of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Carys Ansell

carys.ansell@uhb.nhs.uk

01214245268

Details

Date posted

02 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9009965

Job locations

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL


Supporting documents

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