Band 3 Booking Coordinator-Radiology
The closing date is 05 August 2025
Job summary
To provide a robust and structured booking service to the Imaging Department within the Good Hope Hospital Site, supporting all imaging modalities. To ensure that lists are filled to capacity and fully utilised to aid with meeting trust targets and KPI's. To provide a telephone service for patients managing appointments, recording and updating of information, management or incoming referrals and requests, manage patient admissions and provide all support for smooth patient admissions and discharges.
The post holder will be required to work by the trust values and have empathy and a sympathetic approach to patients, family and their carers, whilst managing complex and confidential information.
This is a full time vacancy 37.5hrs p/w.
(Flexible working is required covering a 7 day service).
Main duties of the job
*Processing patient appointment attendance using a variety of hospital information systems
*To undertake where required typing which may include touch type from audio and/or copy type from written documentation which may include letters, emails, reports and any other correspondence as required
*To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work
*Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department
*Photocopying, Scanning, and filing letters and documents as required
*Receive and open incoming post and act as required
*Review and action electronic correspondence and disseminate appropriately
*Maintain confidentiality at all times in accordance with Caldicott Guidelines and Data Protection Act
*Accurately record telephone messages and other enquiries and refer as appropriate
*Attend admin team / departmental meetings on a regular basis. Contribute to building effective teamwork in exchanging views, ideas and communicating effectively
*Always maintain Confidentiality
*Work collaboratively as part of an integrated team
*Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols, and code of conduct relating to own role
*Participate in and contribute to the effective introduction of new systems and initiatives leading to the improvement and development of patient services
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
30 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9008027
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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