Band 4 ED Team Leader
The closing date is 27 July 2025
Job summary
As part of our modernization plan to develop a first class service at this forward thinking Trust, an exciting opportunity has arisen for a pro-active, enthusiastic, self-motivated, individual to join our innovative and successful Emergency Department Reception Management team.
The role will be based predominantly at Good Hope but the post holder is expected to work rotational shifts at Heartlands and Good Hope Hospitals when required. The post holder will have a mminimum of 2 years HR experience, preferably within the NHS and be able to undertake a variety of HR related work; along with experience of supervising a team.
Main duties of the job
Excellent interpersonal and communication skills are a prerequisite for this role. Evidence of managing difficult situations is key to this role. A high level of competence in Microsoft packages is essential as is flexibility to meet service needs.
General duties will include: co-ordinating reception rotas, HR management (recruitment, sickness, appraisals, payroll, staff training), audit and quality checks all in line with the Trust policy and procedures. The post holder will also be expected to undertake other duties depending on service needs.
The successful applicant will work closely with the Reception Manager. The ability to remain calm under pressure in this customer facing role and maintain confidentiality at all times is absolutely essential, as is the need to manage your own time and diary.
Full training and support will be provided and ongoing personal development is encouraged
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
21 July 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
12736
Job locations
Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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