Band 5 Team Leader/Office Manager - Neurology
The closing date is 30 July 2025
Job summary
The post holder will take a lead role in personally ensuring that a high quality medical secretarial service is provided to consultants, and their teams, within the specialty at all times. The post holder will undertake the role of PA/medical secretary to a consultant and will also undertake a line management role for B4 Medical Secretaries and B3 support secretaries within their designated specialty team. The role requires leadership of the whole secretarial team and has overall responsibility for ensuring that the needs of patients are met by achieving both internal and external NHS objectives.
Main duties of the job
Line manages the secretaries
Responsible for the induction and training of all new members of staff
Demonstrate own activities to new / less experienced staff
Take a lead role in the recruitment of administration staff
To monitor sickness/absence and annual leave of secretarial staff and where appropriate organise cover, following Divisional guidelines and within agreed budgets. To carry out return to work interviews in accordance with the Trust's Attendance Management Policy
Organise and plan training attachments eg. trainee medical secretaries, work experience, agency staff ensuring that they are familiar with all relevant departmental and hospital processes / systems to agreed standards.
To implement full PDRS for the team to include identifying Personal Development Plans and supporting their delivery.
To undertake minute taking for departmental meetings as required by the service.
Undertake RADAR reviews/actions for the Medical Secretary Team
To contribute to the revision of local policies and procedures in addition to their implementation.
To performance manage staff, undertaking counselling and interviews with individual staff members as required. To liaise and engage with HR Dept / staff side as appropriate and in line with Trust policy. Responsibility for Financial and Physical Resources
To monitor and maintain sufficient supplies of office stationery and equipment, within agreed budgets.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
16 July 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£29,970 to £36,483 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1093649
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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