Job summary
Fair pay drives exceptional care. At UHB, we know that when our 24,000+ colleagues feel valued through equitable reward structures, they deliver the outstanding patient experience our communities deserve. As our new Group People Services Manager you'll be the architect of fairness, ensuring every role across our four hospital sites is accurately evaluated and appropriately rewarded through the Agenda for Change framework.
This is more than technical analysis--it's about creating the foundation for job satisfaction that translates directly into patient care excellence. Working within our People Directorate, you'll lead the transformation of how we approach role equity, building robust processes that support both our staff's career aspirations and our patients' wellbeing. Your expertise in job evaluation methodology will directly influence workforce stability, retention, and ultimately, the quality of care delivered across our specialist services from Good Hope to Heartlands, QE to Solihull Hospital.
In an NHS landscape where recruitment challenges continue, your work ensuring fair, transparent job evaluation creates the workplace equity that attracts and retains the best talent. You'll collaborate with Union and staff side colleagues, site People teams, and senior managers to deliver consistency and excellence--embodying our values of being kind in your supportive approach, connected through genuine partnership working, and bold in challenging inequities where you find them
Main duties of the job
Leading the Trust's comprehensive job evaluation service, you'll oversee the complete lifecycle from initial job description development through to appeals processes. Your analytical expertise will be essential as you scrutinise role requirements against national profiles, ensuring accuracy and consistency across all staff groups whilst maintaining the rigorous standards expected in our complex healthcare environment.
Partnership collaboration forms the heart of this role. You'll work closely with People teams to standardise job descriptions, provide specialist training to colleagues and Trade Union representatives, and participate directly in job evaluation panels. Your ability to interpret complex role requirements and translate them into appropriate bandings will directly impact individual careers and organisational effectiveness.
Managing FOI requests & Subject Access Requests adds another dimension to your responsibilities, requiring meticulous attention to compliance whilst responding to sensitive enquiries. You'll manage an Assistant People Advisor, providing development opportunities whilst ensuring administrative coordination supports the entire evaluation process efficiently.
The hybrid nature of this position reflects the collaborative essence of the work whilst recognising the focused analysis time needed. Your expertise in MS Office will be crucial for producing detailed reports, that communicate complex evaluation outcomes clearly to diverse stakeholders.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- Graduate CIPD (Chartered Institute of Personnel and development) or equivalent post graduate level training, knowledge and experience.
- Evidence of continuing professional development
- Trained in NHS Job Evaluation Scheme or other job evaluation scheme
Desirable
- Member of the Chartered Institute of Personnel and Development
Experience
Essential
- Significant experience of recent generalist HR experience in a large, complex organisation.
- Experience of job evaluation processes.
- Experience of consultation and working in partnership with Trade Unions.
- Experience of developing and delivering training interventions to staff and managers.
- Experience of managing staff, including attendance, performance, annual appraisals, professional development and conduct management.
- Experience advising on Subject Access and FOI (Freedom of Information) requests.
- Experience of successfully managing multifaceted complex projects to deadlines.
- Experience of preparing, analysing and presenting workforce information report.
- Experience of up to date and thorough working knowledge of Employment Law and People Management best practice.
- Experience of working in a fast-paced, pressurised environment.
- Knowledge or awareness of current relevant NHS policy context
- Knowledge/ experience of Safeguarding Adults & Children.
- Knowledge of current NHS financial budget management
Desirable
- Experience of working in the NHS or demonstrates sufficient knowledge of NHS organisations and Agenda for Change Terms and Conditions of Employment
Additional Criteria
Essential
- Personal Qualities
- Self-motivated - able to work independently to prioritise and manage own workload.
- Ability to use judgement and decision-making skills.
- Ability to work effectively under pressure and to prioritise important tasks to tight deadlines whilst ensuring quality standards are maintained.
- Tactful and able to build good working relations.
- Ability to work as part of a team and autonomously.
- Ability to deal with conflict constructively and positively.
- Able to adopt a flexible approach to work, and willing to adapt to regularly changing situations.
- Able to concentrate on own work priorities with frequent interruptions, and be able to manage unpredictable workload (e.g. phone calls requesting advice, managing multiple projects or requests for advice at any one time)
- Mental Effort
- Able to deal with distressing or emotional circumstances, frequently when imparting information e.g., discipline, sickness, organisational change.
- Excellent verbal reasoning skills, with the ability to make judgements on a range of complex people service issues.
- Ability to exercise sound judgment in complex scenarios and apply critical reasoning when problem solving or assessing risk.
- Good numerical reasoning, with the ability to analyse and interpret data.
- Able to respond to frequent and email telephone enquiries.
- Working Conditions
- Ability to work in a range of working locations including remote working, in shared office environment and cross site locations.
- Occasional exposure to challenging situations though attendance at joint staff side meetings formal hearing and employment tribunals.
- Daily use of VDU for prolonged periods.
- Emotional Effort
- Empathetic, tactful, sensitive, confident and articulate
Person Specification
Qualifications
Essential
- Graduate CIPD (Chartered Institute of Personnel and development) or equivalent post graduate level training, knowledge and experience.
- Evidence of continuing professional development
- Trained in NHS Job Evaluation Scheme or other job evaluation scheme
Desirable
- Member of the Chartered Institute of Personnel and Development
Experience
Essential
- Significant experience of recent generalist HR experience in a large, complex organisation.
- Experience of job evaluation processes.
- Experience of consultation and working in partnership with Trade Unions.
- Experience of developing and delivering training interventions to staff and managers.
- Experience of managing staff, including attendance, performance, annual appraisals, professional development and conduct management.
- Experience advising on Subject Access and FOI (Freedom of Information) requests.
- Experience of successfully managing multifaceted complex projects to deadlines.
- Experience of preparing, analysing and presenting workforce information report.
- Experience of up to date and thorough working knowledge of Employment Law and People Management best practice.
- Experience of working in a fast-paced, pressurised environment.
- Knowledge or awareness of current relevant NHS policy context
- Knowledge/ experience of Safeguarding Adults & Children.
- Knowledge of current NHS financial budget management
Desirable
- Experience of working in the NHS or demonstrates sufficient knowledge of NHS organisations and Agenda for Change Terms and Conditions of Employment
Additional Criteria
Essential
- Personal Qualities
- Self-motivated - able to work independently to prioritise and manage own workload.
- Ability to use judgement and decision-making skills.
- Ability to work effectively under pressure and to prioritise important tasks to tight deadlines whilst ensuring quality standards are maintained.
- Tactful and able to build good working relations.
- Ability to work as part of a team and autonomously.
- Ability to deal with conflict constructively and positively.
- Able to adopt a flexible approach to work, and willing to adapt to regularly changing situations.
- Able to concentrate on own work priorities with frequent interruptions, and be able to manage unpredictable workload (e.g. phone calls requesting advice, managing multiple projects or requests for advice at any one time)
- Mental Effort
- Able to deal with distressing or emotional circumstances, frequently when imparting information e.g., discipline, sickness, organisational change.
- Excellent verbal reasoning skills, with the ability to make judgements on a range of complex people service issues.
- Ability to exercise sound judgment in complex scenarios and apply critical reasoning when problem solving or assessing risk.
- Good numerical reasoning, with the ability to analyse and interpret data.
- Able to respond to frequent and email telephone enquiries.
- Working Conditions
- Ability to work in a range of working locations including remote working, in shared office environment and cross site locations.
- Occasional exposure to challenging situations though attendance at joint staff side meetings formal hearing and employment tribunals.
- Daily use of VDU for prolonged periods.
- Emotional Effort
- Empathetic, tactful, sensitive, confident and articulate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
