University Hospitals Birmingham NHS Foundation Trust

Business Administration Apprentice – Medical Engineering

The closing date is 27 July 2025

Job summary

The Medical Engineering Department provides a range of services for the repair and management of medical equipment from both UHB NHS Foundation Trust and external Service Level Agreement (SLA) sites.

To complete Level 3 -- Business Administration Programme

The apprenticeship would be for 24 months in which time the candidate would:

*Attend college and work placements as set out in the training programme.

*Complete and pass appropriate academic modules to the required breadth and depth of underpinning knowledge.

*Gain practical understanding and experiences of wide range of services carried out within the administration element of the department.

The Business Administration Apprentice is a key member of the Department of Medical Engineering and is expected to ensure that high quality administrative and secretarial support is always provided, enabling the Department to function as effectively as possible.

Support the use and implementation of the Departmental Equipment Management System. Gain knowledge of and support the use of the Department's Quality Management System.

Main duties of the job

Provide admin support to the medical engineering department, dealing with visitors, taking telephone calls, inputting data into the departments equipment management system, raising and receipting orders and arranging collection of parcels and booking in of parcels been delivered.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

14 July 2025

Pay scheme

Other

Salary

£14,762 to £23,874 a year

Contract

Fixed term

Duration

24 months

Working pattern

Full-time, Flexible working

Reference number

304-1094646

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *GCSE A-C (or 4-9) or equivalent in maths and English OR Functional Skills Level 2 or above

Experience

Essential

  • *Be able to manage own workload under supervision and through direction and ensure this meets the required standards.
  • *Have information technology skills to operate word processing, and e-communication packages commonly found in the workplace and to use spreadsheets to record and analyse complex data.

Desirable

  • Skills gained from previous work experience or employment

Additional Criteria

Essential

  • *Be able to work within safe systems of work and report and deficiencies in those systems
  • *Able to work with Standard Operating Procedures and contribute to their review and implementation
  • *Able to work individually and as part of an extended team
  • *Ability to work accurately and to deadlines under pressure of time
  • *Advanced verbal communication skills to convey complex information to a variety of listeners. Able to observe when communication has failed and to adopt different communication strategies under those circumstances
  • *Ability to work and communicate with Clinical and Nursing Staff
  • *Ability to work under pressure on occasions
  • *Accepts supervision
  • *Mature personality
  • *Good sickness and time keeping record
  • *Commitment to health and safety
  • *Ability to follow instructions
  • *Demonstrate an understanding of the importance of confidentiality and data protection
  • *Able to prioritise and meet deadlines
  • *Ability to work and communicate with staff whilst under pressure
  • *Mature personality
  • *Ability to work under supervision
  • *Must be prepared to have a flexible attitude regarding working hours
  • *Self-motivated with the ability to work as part of a team

Desirable

  • *Presentation Skills
Person Specification

Qualifications

Essential

  • *GCSE A-C (or 4-9) or equivalent in maths and English OR Functional Skills Level 2 or above

Experience

Essential

  • *Be able to manage own workload under supervision and through direction and ensure this meets the required standards.
  • *Have information technology skills to operate word processing, and e-communication packages commonly found in the workplace and to use spreadsheets to record and analyse complex data.

Desirable

  • Skills gained from previous work experience or employment

Additional Criteria

Essential

  • *Be able to work within safe systems of work and report and deficiencies in those systems
  • *Able to work with Standard Operating Procedures and contribute to their review and implementation
  • *Able to work individually and as part of an extended team
  • *Ability to work accurately and to deadlines under pressure of time
  • *Advanced verbal communication skills to convey complex information to a variety of listeners. Able to observe when communication has failed and to adopt different communication strategies under those circumstances
  • *Ability to work and communicate with Clinical and Nursing Staff
  • *Ability to work under pressure on occasions
  • *Accepts supervision
  • *Mature personality
  • *Good sickness and time keeping record
  • *Commitment to health and safety
  • *Ability to follow instructions
  • *Demonstrate an understanding of the importance of confidentiality and data protection
  • *Able to prioritise and meet deadlines
  • *Ability to work and communicate with staff whilst under pressure
  • *Mature personality
  • *Ability to work under supervision
  • *Must be prepared to have a flexible attitude regarding working hours
  • *Self-motivated with the ability to work as part of a team

Desirable

  • *Presentation Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Amelia Birkin

Amelia.birkin@uhb.nhs.uk

01213718869

Details

Date posted

14 July 2025

Pay scheme

Other

Salary

£14,762 to £23,874 a year

Contract

Fixed term

Duration

24 months

Working pattern

Full-time, Flexible working

Reference number

304-1094646

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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