University Hospitals Birmingham NHS Foundation Trust

Band 2 Endoscopy Receptionist/Administrator

The closing date is 11 July 2025

Job summary

An exciting opportunity for 2 Receptionist/Administrators to join our busy Endoscopy Unit at the Queen Elizabeth hospital.

The hours will be 30 hours per week, working every Saturday (8-4) and then in week on a rota basis to cover the reception desk and support the booking Co-Ordinator's in the booking office.

Times/Hours can be discussed but weekend working is a must.

Main duties of the job

The main duties of this role is to assist in the provision of an effective administrative service to support clinical departments and teams.

Schedule appointments into appropriate clinical sessions under the supervision of the coordinator/ team leader.

To schedule patients clinics using the criteria set by the Trust and the clinical specialty, identifying capacity shortfalls.

Working in conjunction with colleagues, service users and stakeholders to provide an efficient clerical support service, ensuring this is patient focused and patients receive a compassionate and professional service

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £24,169 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-1094230-1

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

*Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
*Experience of using IT systems
*Experience of working in a busy office / customer care environment

Desirable

*Experience of working in Healthcare

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Ability to travel to multiple sites
*The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
*Ability to work under pressure and deal with stressful situations

Desirable

*Ability to handle cash

Person Specification

Qualifications

Essential

*Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

*Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
*Experience of using IT systems
*Experience of working in a busy office / customer care environment

Desirable

*Experience of working in Healthcare

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Ability to travel to multiple sites
*The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
*Ability to work under pressure and deal with stressful situations

Desirable

*Ability to handle cash

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)