Band 3 Radiology Booking Coordinator
The closing date is 27 June 2025
Job summary
To provide a robust and structured booking service to the Imaging Department within the Solihull Hospital Site, supporting all imaging modalities. To ensure that lists are filled to capacity and fully utilised to aid with meeting trust targets and KPI's. To provide a telephone service for patients managing appointments, recording and updating of information, management or incoming referrals and requests, manage patient admissions and provide all support for smooth patient admissions and discharges.
The post holder will be required to work by the trust values and have empathy and a sympathetic approach to patients, family and their careers, whilst managing complex and confidential information.
Main duties of the job
Communication
*Create documents / spreadsheets / reports as required using IT Systems
*Use Trust systems to input electronic data as required
*Input and look up data on Trust IT systems in accordance with Trust policy
*Analyse and extract complex data sets from several different sources
*Ability to analyse and extract complex data sets in relation to patient information from several different sources
*Ability to make decisions and take actions within the team relating to routine enquiries, whilst receiving support and supervision
*Ability to recognise situations that should be referred onto the Supervisor/Line Manager and take prompt and appropriate action
*Identify capacity shortfalls in clinical areas and escalate appropriately
*Ensure patients are listed in chronological order unless clinical priority determines otherwise
*Identify long waiting list patients and any breaches in policy escalating as appropriate
*Organise own day-to-day work tasks showing an ability to prioritise to achieve set timescales
*Ensure case notes are located, collected, and prepped for patients attending clinics following the Trust checking procedures
*Scheduling of patients into clinics ensuring they meet capacity
*Where required by job role assist in ensuring that protocol required tests/ procedures are undertaken to the schedule within specific protocols
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
20 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,169 to £25,674 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9008493
Job locations
Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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