Band 2 Emergency Department - Receptionist
The closing date is 27 June 2025
Job summary
As part of our modernization plan to develop a first class service at this forward thinking Trust, an exciting opportunity has arisen for a pro-active, enthusiastic, self-motivated, individual to join our innovative and successful Emergency Department Reception Team.
The role will be based at Heartlands Hospital. The post holder is expected to work rotational shifts.
0700-1500hrs
15.00hrs 23.00hrs
23.00hrs -07.00
Excellent interpersonal and communication skills are a prerequisite for this role. Evidence of managing difficult situations is key to this role. A high level of competence in Microsoft packages is essential as is flexibility to meet service needs.
Main duties of the job
Act as the main communication/registration point for all the patients and visitors presenting at QEHB Emergency Department and to undertake all the administrative and clerical duties to support the functioning of the departments. Ensure that all administration systems within these areas are maintained to a high standard.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
24 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 to £24,169 a year
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
304-1094045
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
University Hospitals Birmingham NHS Foundation Trust's privacy notice (opens in a new tab)