University Hospitals Birmingham NHS Foundation Trust

Band 4 Medical Secretary Supervisor in Cellular Pathology

The closing date is 29 June 2025

Job summary

We are the NHS. We provide the care and services that you, we and our families would want to use.

At University Hospitals Birmingham (UHB) our teams are committed to building healthier lives -- one of the starting points for any hospital is the Labs. Pathology is the department that studies and understands how illness and diseases work and their impact on people.

Pathology across University Hospitals Birmingham supports the hospitals in its delivery of medical science - we have an enviable reputation and our labs are recognised and accredited in diagnosis/treatment and research.

Our admin and clerical teams are a crucial component in the success of this Trust wide service. We are looking for Medical Secretaries to support the Department. The roles will primarily be based at Birmingham Heartlands Hospital. Cross-site working may be required.

As part of the invaluable Team, you will be a reliable and committed individual who will help ensure we are continually adhering to our Trust values of Kind Connected and Bold. Working closely and reporting to the Office Manager. As a key member of this team, you will have a direct and positive impact on how we care for our patients within the hospital.

This band does not offer sponsorship.

For more information please email Val Manning on val.manning@uhb.nhs.uk or telephone on 0121 371 3330. Internal Ext 13330

Main duties of the job

Your responsibilities will include a combination of the following; Typing of medical reports, responding to emails and telephone enquiries, dealing with the receipt and return of referred external patient histology material (blocks and slides), as well as the co-ordination of Multi-disciplinary Team meetings. This role will involve close liaison with external laboratories and supporting our Medical and Laboratory team. Ideally, you would have worked within a similar capacity, with experience in providing all round administration services.

You will have excellent communication and organisational skills, and be confident to make judgements unaided. You will be able to work proactively to problem solve and work on your own initiative.

What's in it for you?

*Employed one the largest employers with a worldwide and enviable reputation-- which is recognised for providing 1st class care

*To be part of team where you are valued, and your opinion and ideas make a difference

*Public sector pension

*Paid overtime with enhanced rates of pay for evening, weekends, and bank holidays

*Access to onsite Temporary employment bank -- where additional shifts can be selected

*Access to ESR -- payroll and benefits programme to track your rewards

*A comprehensive induction, on-going training and development.

*Shopping Discounts (via Blue Light card)

*Free access to any latest vaccinations such as Covid and Flu

Job Types: 37.5 hours, permanent.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1092222

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
*Business Administration NVQ level 3 or equivalent experience in a clerical environment
*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
*Working knowledge of medical terminology

Experience

Essential

*Experience of working as a Medical Secretary
*Experience of dealing with the Public/Customer service experience
*Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
*Experience of using IT systems
*Experience of working in Healthcare
*Good Organisational skills
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi-task
*Able to work to deadlines

Desirable

*Experience of working in a busy environment

Additional Criteria

Essential

*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
*Good keyboard / IT skills
*Good organisation skills and ability to multitask
*Good time management skills
*Ability to deal professionally with enquiries from staff, patients and visitors
*Ability to problem solve
*Understand confidentiality and apply the principles in everyday working practice
*Ability to pay attention to detail where there are predictable interruptions to the work pattern
*Ability to deal with stressful situations and sensitive issues
*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Mature open and flexible approach to work
*Demonstrates care and compassion
*Good inter-personal and communication skills
*Good organisational skills
*Team Player
*Conscientious
*Demonstrates reliability, motivation and commitment
*Ability to travel to multiple sites

Desirable

*Ability to work under pressure and deal with stressful situations

Person Specification

Qualifications

Essential

*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
*Business Administration NVQ level 3 or equivalent experience in a clerical environment
*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
*Working knowledge of medical terminology

Experience

Essential

*Experience of working as a Medical Secretary
*Experience of dealing with the Public/Customer service experience
*Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
*Experience of using IT systems
*Experience of working in Healthcare
*Good Organisational skills
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi-task
*Able to work to deadlines

Desirable

*Experience of working in a busy environment

Additional Criteria

Essential

*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
*Good keyboard / IT skills
*Good organisation skills and ability to multitask
*Good time management skills
*Ability to deal professionally with enquiries from staff, patients and visitors
*Ability to problem solve
*Understand confidentiality and apply the principles in everyday working practice
*Ability to pay attention to detail where there are predictable interruptions to the work pattern
*Ability to deal with stressful situations and sensitive issues
*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Mature open and flexible approach to work
*Demonstrates care and compassion
*Good inter-personal and communication skills
*Good organisational skills
*Team Player
*Conscientious
*Demonstrates reliability, motivation and commitment
*Ability to travel to multiple sites

Desirable

*Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)