Job summary
We have an exciting opportunity to recruit two matrons as part of the emergency floor programme at QEHB. The Emergency Floor development will enable multi- specialty teams to work alongside each other collaboratively treating patients within the Urgent and Emergency Care footprint. You will have responsibility for clinical, operational oversight and performance of the services within your area. Applicants must be NMC registered with extensive experience in the delivery of service improvements, have a track record of delivering quality standards alongside a passion for patient safety, quality and delivering excellent patient experience for the population we serve. The post holder should have substantial experience at Band 7 and leadership skills.
Shortlisted applicants will initially undertake a Matron Assessment Centre. Candidates will undertake a series of exercises this will take place on 14/7/25.Successful completion of the Matron assessment will enable candidates to be interviewed on 15/7/25 these posts are full time - 37.5 hours per week which will be conducted during core business hours, with an on Operational on call commitment to the out of hours site Rota. To be shortlisted please ensure that your supporting information reflects the essential requirements listed in the person specification and demonstrates your career history. For further information please contact: Allison Page, 07939 694503 (General Surgery and Urology post) or Laura Craddock 07884475170 (Emergency Medicine).
Main duties of the job
*Lead with credibility and authority and be revered for high standards of patient care.
*Be a strong advocate for excellent patient care ensuring this is fundamental to all clinical decision making.
*Be accountable for budget and financial targets within the area of responsibility and support / lead on the delivery of quality and efficiency initiatives.
*Actively contribute to and influence Corporate / Divisional agendas.
*Positively seek improvements to practice and constructively challenge poor practice or behaviour.
*Champion the sharing of good practice and innovation across Divisions / Services.
*Provide assurance that investigations into patient care / complaints lead to systematic changes when required, and that any changes in practice are actively monitored and sustained.
*Ensure own practice and that of others upholds the NMC Codes of professional conduct
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Adult / Child / Midwife NMC Registered Practitioner ( HCPC Registered Operating Department Practitioner dependent upon post )
- *Evidence of post registration professional knowledge acquired through Diploma / Degree or above supplemented by specialist training or equivalent experience to masters level equivalent
- *Evidence of recent post-graduate / qualification professional development
Desirable
- *Evidence of accredited management / leadership training or evidence of practical application of expertise at this level
- *Teaching and assessing qualification
Experience
Essential
- *A proven track record of operational service management at a Band 7 (or equivalent) or above, in an acute NHS provider healthcare setting manging a ward / service/ department. Including staff, financial/budgetary and change management.
- *Experienced operational service manager familiar with managing / delivering patient services within acute patient services (scheduled and unscheduled care provider)
- *Proven ability to analyse complex problems; develop and implement practical/cost effective sustainable solutions to address them. Incorporating the Trust values.
- *Is able to articulate a clear understanding of current issues in clinical practice related to the role/ speciality applied for and is able to apply National and Trust Policy to practice
- *Ability to think and plan strategically and tactically; whilst prioritising workloads in complex challenging and competitive environment.
- *Demonstrate a strong sense of personal and collective accountability; with a precise understanding of boundaries around delegated authority.
- *The ability to collaborate constructively, with internal and external stakeholders. Creating an environment and culture for successful Partnership Working.
- *Ability to understand how innovation and research, can impact on (1) patient care and experience (2) workforce recruitment and retention (3) Trust finances and reputation.
- *Experienced in the investigation and production of reports / action plans for clinical and human resource related incidents / professional issues.
- *A good understanding of the NHS changing environment e.g., current concerns, initiatives and can relate this to the role applied for Current professional and health service priorities
- *Working knowledge of CQC Standards Can demonstrate an understanding of: -
- *Safeguarding
- *Equality and Diversity
- *Data Protection Act
- *Workforce planning
Desirable
- *Experience of planning and implementing service developments
- *Business planning
- *Ergonomics (Human Factor)
Additional Criteria
Essential
- *Demonstrate experience of high level communication
- *Proactive, takes own initiative
- *Excellent time management
- *Highly developed skills of persuasion, motivational, negotiating and communication
- *Ability to autonomously, prioritise workloads and stay calm under pressure of changing work demands
- *Resilience
- *Innovative and responsive to change
- *Tactful, diplomatic and at ease with all kinds of people
- *Strong sense of commitment to openness, honesty and integrity in undertaking the role
- *Ability to work flexibly and where necessary outside of core working hours.
- *Ability to work at any site premises and travel within the UK on Trust business.
- *Ability to participate in a managers/ service on call rota as part of the Trusts out of hours management provision as required
Desirable
Person Specification
Qualifications
Essential
- *Adult / Child / Midwife NMC Registered Practitioner ( HCPC Registered Operating Department Practitioner dependent upon post )
- *Evidence of post registration professional knowledge acquired through Diploma / Degree or above supplemented by specialist training or equivalent experience to masters level equivalent
- *Evidence of recent post-graduate / qualification professional development
Desirable
- *Evidence of accredited management / leadership training or evidence of practical application of expertise at this level
- *Teaching and assessing qualification
Experience
Essential
- *A proven track record of operational service management at a Band 7 (or equivalent) or above, in an acute NHS provider healthcare setting manging a ward / service/ department. Including staff, financial/budgetary and change management.
- *Experienced operational service manager familiar with managing / delivering patient services within acute patient services (scheduled and unscheduled care provider)
- *Proven ability to analyse complex problems; develop and implement practical/cost effective sustainable solutions to address them. Incorporating the Trust values.
- *Is able to articulate a clear understanding of current issues in clinical practice related to the role/ speciality applied for and is able to apply National and Trust Policy to practice
- *Ability to think and plan strategically and tactically; whilst prioritising workloads in complex challenging and competitive environment.
- *Demonstrate a strong sense of personal and collective accountability; with a precise understanding of boundaries around delegated authority.
- *The ability to collaborate constructively, with internal and external stakeholders. Creating an environment and culture for successful Partnership Working.
- *Ability to understand how innovation and research, can impact on (1) patient care and experience (2) workforce recruitment and retention (3) Trust finances and reputation.
- *Experienced in the investigation and production of reports / action plans for clinical and human resource related incidents / professional issues.
- *A good understanding of the NHS changing environment e.g., current concerns, initiatives and can relate this to the role applied for Current professional and health service priorities
- *Working knowledge of CQC Standards Can demonstrate an understanding of: -
- *Safeguarding
- *Equality and Diversity
- *Data Protection Act
- *Workforce planning
Desirable
- *Experience of planning and implementing service developments
- *Business planning
- *Ergonomics (Human Factor)
Additional Criteria
Essential
- *Demonstrate experience of high level communication
- *Proactive, takes own initiative
- *Excellent time management
- *Highly developed skills of persuasion, motivational, negotiating and communication
- *Ability to autonomously, prioritise workloads and stay calm under pressure of changing work demands
- *Resilience
- *Innovative and responsive to change
- *Tactful, diplomatic and at ease with all kinds of people
- *Strong sense of commitment to openness, honesty and integrity in undertaking the role
- *Ability to work flexibly and where necessary outside of core working hours.
- *Ability to work at any site premises and travel within the UK on Trust business.
- *Ability to participate in a managers/ service on call rota as part of the Trusts out of hours management provision as required
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
