Band 3 Ward Service Coordinator
The closing date is 20 June 2025
Job summary
The post holder will work as an integral part of the very busy clinical ward and to be responsible for the co-ordination of all patient facilities services, ensuring a clean, safe and comfortable environment. The main elements of the role are to ensure that there is a seamless approach to the provision of non-clinical services; ensuring the appropriate delivery of cleaning, catering and minor maintenance, together with other specified tasks, to meet individual patients' needs, as determined by the area manager in accordance with NHS National Standards 2004 and ensuring core cleaning services are upheld
Main duties of the job
This is a very busy ward keeping stock levels to a safe limit liaising with our stores person/ward administrator for the ordering of stock
*When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives
*Communicate effectively with other team members.
*Work as part of the ward team to ensure the continual provision of the highest possible standards of service.
*Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
*To co-ordinate the work of the Domestic Team, and direct them as appropriate
*Co-ordinate patient's menus for all meals and ensure patients have access to information about the out of hours menu information and communicate with the Catering Department.
*Ensure that all dietary requirements for patients are met and recorded
*To liaise with maintenance staff to ensure that equipment is in working order
*Handle individual patient requests as they arise
*Organise and update notice boards as appropriate
*Ensure written patient information is in date and given to patients when appropriate.
Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients carers and relatives.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
16 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,169 to £25,674 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1094470
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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