University Hospitals Birmingham NHS Foundation Trust

Band 4 Waiting List Team Leader

The closing date is 02 July 2025

Job summary

An exciting development opportunity for a Team Leader position has arisen within the Elective Waiting List Team,based at Good Hope Hospital. This post is full time, 37.5 hours per week, Monday to Friday.

The Team Leader is responsible for the day to day supervision of a Waiting List Team who are responsible for managing and booking the inpatient admissions for the specialties , ensuring the NHS national 2 Week Wait and Diagnostic targets are met , whilst also ensuring all long waiting routine patients are booked.

The Team Leader will work collaboratively with other Team Leaders within the Department, cross covering as needed and will be line managed by the Elective Care Support Manager.

Main duties of the job

The Team Leader role will be responsible for ensuring that the Theatre lists are booked according to the Theatre 6-4-2 policy and Speciality instructions, will ensure that any cancellations are back filled, will ensure that patients pre ops are booked in a timely manner, will ensure that all pre op clinics are utilised appropriately and that waiting lists are managed according to the Patient Access Policy.

This role will also have HR management responsibilities including - managing initial sickness reviews and sickness stages, conducting appraisals , ensuring mandatory training is up to date and training new starters within the Department

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9000574

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
*Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

*Experience of working with a range of
Microsoft Office packages (eg.Word, Excel and Outlook)
*Experience of using Trust IT systems,
Galaxy and UltraGenda
*Experience of working in an Administrative role with a proven
track record of problem solving
*Experience of working in a busy environment
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi-task
*Able to work to deadlines

Desirable

*Experience of working in a busyenvironment
*Experience of working in Healthcare

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at
all levels
*Mature open and flexible approach to work
*Ability to work under pressure and deal with stressful situations
*Team Player, Conscientious,
Demonstrates reliability, motivation
and commitment
Ability to work under pressure and deal with stressful situations

Person Specification

Qualifications

Essential

*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
*Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

*Experience of working with a range of
Microsoft Office packages (eg.Word, Excel and Outlook)
*Experience of using Trust IT systems,
Galaxy and UltraGenda
*Experience of working in an Administrative role with a proven
track record of problem solving
*Experience of working in a busy environment
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi-task
*Able to work to deadlines

Desirable

*Experience of working in a busyenvironment
*Experience of working in Healthcare

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at
all levels
*Mature open and flexible approach to work
*Ability to work under pressure and deal with stressful situations
*Team Player, Conscientious,
Demonstrates reliability, motivation
and commitment
Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)