Band 3 Medical Secretary-Cardiology

University Hospitals Birmingham NHS Foundation Trust

The closing date is 07 May 2025

Job summary

Join Our Team -- Band 3 Medical Secretary (Cardiology Department)

Location: Solihull Hospital (with cross-site working)

Hours: Full-time, 37.5 hours per week (Monday--Friday)

Are you a motivated, enthusiastic individual with a passion for delivering high-quality administrative support in a fast-paced healthcare setting? We are excited to offer an excellent opportunity for a Band 3 Medical Secretary to join our dynamic and supportive secretarial team within the Cardiology Department at Solihull Hospital.

In this pivotal role, you will provide essential secretarial support to our department, working both independently and alongside named consultant(s). You will be instrumental in ensuring our patients are closely monitored and well-supported throughout their care pathway, helping to maintain the highest standards of service.

If you are passionate about patient care and are looking for a rewarding administrative role that truly makes a difference, we would love to hear from you.

Main duties of the job

What We Are Looking For:

Strong communication skills are essential for liaising with patients, clinical teams, and departments while handling sensitive information. You must be highly organised, proactive, and able to manage priorities under pressure to support consultants effectively.

Initiative, sound judgment, and efficient problem-solving are key to maintaining smooth departmental operations. Prior experience in a similar healthcare role is highly desirable, along with knowledge of medical terminology and clinical admin processes.

Excellent audio-typing skills and proficiency in MS Office and other IT systems are required. Familiarity with the RTT pathway and waiting list management is a distinct advantage.

Flexibility and adaptability are important, as the role may involve working across multiple sites while maintaining high standards.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,169 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9007699

Job locations

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

* Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
* Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

* Experience of dealing with the Public/Customer service experience
* Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
* Experience of using IT systems

Person Specification

Qualifications

Essential

* Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
* Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

* Experience of dealing with the Public/Customer service experience
* Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
* Experience of using IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.