Band 2 Catering Operative - Catering

Job summary

The Catering department has an exciting opportunity to work as part of the team at the End Unit at Heartlands Hospital.

Our catering Operatives should have a passion and care for ensuring patient meals are provided with a friendly, safe and efficient service.

Please note the vacancy is for 15 hours per week

The responsibilities are:

The work involves preparation, handling and serving of foods across all areas of the Catering department and associated hospital sites. The post holder will require maintaining good food hygiene standards for patients, staff and visitors to the Trust in accordance with individual sites processes.

Good housekeeping and cleaning practices are maintained to a professional standard promoting a professional image to patients and visitors promoting the Trust vision and values.

Use of industrial and light equipment and machinery is required within ward services, retail, stores and central production units.

Main duties of the job

Main Duties of the role:

Patient Catering (Substantive or UHB+)

*Communicate menus to patient and ward teams

*Identify and report faults as required to department supervisors

*Provide high quality food and beverage service to patients following department process

*Maintain excellent cleaning standards within the working area

*Provide high quality retail and Hospitality service to all customers

Retail & Hospitality (Substantive or UHB+)

*Ensure codes of practice for HACCP and food safety are followed as per site training

*Temperatures of cooked foods are recorded, along with chilled and frozen storage using the designated HACCP sheets

*Replenish stock in accordance with Retail display plans

*Check dates and rotation of food within the working area

*Handling cleaning chemicals in accordance with COSHH and training provided

*Report any cash handling or security breaches immediately to Supervisors and Managers

*Appropriate removal of food waste (as per site process) using designated waste and recycling streams

*Ensure Hospitality is delivered to areas as booked in liaison with the Hospitality Manager

Use POS tills for payment transactions and follow departments cash handling process and procedures and report abuse of service to Supervisors or line managers.

*Assist customers with needs and wheelchairs throughout the Retail and Hospitality service

*Be flexible in rotation of work from washing up, pan wash, counter serving, Clearance and replenishments.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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