Band 2 Facilities Patient Porter

University Hospitals Birmingham NHS Foundation Trust

This job is now closed

Job summary

Hospital porters provide a varied and supportive role to clinical and non-clinical teams. This includes the movement of patients on beds, trolleys and wheelchairs. It also involves the movement of equipment, medication, medical gases, post, patient notes, patient meals, consumables, waste, samples and test results from one place to another; enabling care and services to continue.

Main duties of the job

Work in a safe, courteous and confidential manner whilst following Trust Policy and associated Standard Operating Procedures relating to the task being carried out. Be in designated place of work from agreed shift time to agreed shift end time. To maintain a level of Portering service throughout the Trust and/or your designated work area by following a planned schedule of work as well as making flexible alterations when required. Wear supplied uniform in accordance with the Trust Policy and Procedure and comply with Infection Control Policy. Respond to tasks allocated by Portering supervisors or Helpdesk Controller either verbally or via communication devices. Assist patients into wheelchairs and onto bed ensuring their comfort in readiness for transport to a designated area.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

16 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £23,615 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1087486

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Basic level of education in literacy and numeracy

Experience

Essential

*Able to work as a team member.
*Deal with the public and able to work under pressure.
*Full Driving Licence.

Desirable

*Organisational skills (sorting post)
*Previous experience within a Healthcare environment
*Health and Safety

Additional Criteria

Essential

*Able to demonstrate written and verbal skills in English in order to deal with staff at all levels within the organisation.
*Express a sympathetic and diplomatic nature, especially when dealing with sickness, bereavement and distress.
*Able to work with minimum supervision and/to work within established guidelines.
*Basic IT Skills
*Physically able to undertake all duties an comply with all relevant Trust Policies
*Willingness to suggest, assist and implement any change to improve our standard of care.
*Flexible and reliable of the needs of the service
*Must hold a UK driving licence up to a maximum of 6 points due to Commercial Vehicle Insurance (applicable for porters holding a driving licence)

Desirable

*Electronic communication device skills

Person Specification

Qualifications

Essential

*Basic level of education in literacy and numeracy

Experience

Essential

*Able to work as a team member.
*Deal with the public and able to work under pressure.
*Full Driving Licence.

Desirable

*Organisational skills (sorting post)
*Previous experience within a Healthcare environment
*Health and Safety

Additional Criteria

Essential

*Able to demonstrate written and verbal skills in English in order to deal with staff at all levels within the organisation.
*Express a sympathetic and diplomatic nature, especially when dealing with sickness, bereavement and distress.
*Able to work with minimum supervision and/to work within established guidelines.
*Basic IT Skills
*Physically able to undertake all duties an comply with all relevant Trust Policies
*Willingness to suggest, assist and implement any change to improve our standard of care.
*Flexible and reliable of the needs of the service
*Must hold a UK driving licence up to a maximum of 6 points due to Commercial Vehicle Insurance (applicable for porters holding a driving licence)

Desirable

*Electronic communication device skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.