Band 5 Cardiac Surgery Office Manager

Job summary

Applications are welcome for an exciting opportunity as Cardiac Surgery Office Manager at the Queen Elizabeth Hospital Birmingham. Cardiac Surgery is a fast-paced environment, with an efficient administrative team who effectively manage outpatient clinics, outpatient and inpatient waiting lists, theatre scheduling, multi-disciplinary meetings and clinical data analysis.

The successful candidate will lead a strong administrative team and work alongside them to support patient flow through the service. Patients can be referred internally, by specialties within the University Hospitals Birmingham NHS Foundation trust network, or regionally from other hospitals. The office manager will also work alongside a team of consultant surgeons, Junior Doctors, Allied Health Professionals, Nurses and Operational colleagues.

We are looking for a candidate who is well organised, has a strong work ethic, excellent interpersonal skills and high standards of professionalism. The office manager will be expected to contribute and lead in a variety of meetings and will be supported by the operational team to develop their skillset and deliver on set objectives.

Main duties of the job

Main duties and skills of the job include:

Plan workload across the team, including cover for annual leave or sickness absence, and future-proofing a growing service.

To conduct regular 1:1s, appraisals and departmental meetings ensuring teams are fully updated with ongoing service developments and delivery.

Knowledge of 18 weeks referral-to-treatment targets and using Trust IT systems to ensure Cardiac Surgery are working towards achieving these.

Demonstrate excellent organisational skills, including the ability to prioritise and work to deadlines.

Excellent verbal and written communication skills as the post holder will be required to liaise with a variety of stakeholders, including colleagues across UHB, regional hospitals and patients/carers.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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