Band 2 Booking Team Administrator
This job is now closed
Job summary
This post is an opportunity to join a busy team at the Queen Elizabeth Hospital Birmingham. The team is responsible for managing all bookings and pathways in the Oncology and Haematology departments.
The successful post holder will have the responsibility of supporting the Oncology/Haematology booking team, to provide a comprehensive administrative service, to ensure a smooth pathway for inpatient/outpatient anticancer treatments.
This team have a track record of developing and supporting progression within the team. Previous post-holders have progressed from this post to other roles within the team.
There are 2 vacancies available
1 x permanent post -- 15 hours per week
1 x fixed term post for 12 months -- 25.5 hours per week
Main duties of the job
The successful candidate will be required to work independently and as part of the team, to use their own initiative to competently complete their day-to-day workload. This includes, informing patients of appointment dates and times, to be the first point of contact for telephone enquiries, to book appointments using various Trust systems, to scan documents and complete a range of office duties.
Excellent communication skills are required to liaise with staff at all levels, including Consultants, nurses, managers, secretarial, administrative staff and patients and their relatives / carers, to ensure the smooth running of the Oncology and Haematology service.
This role is based in a fast-paced office and the post holder will be required to handle confidential and sensitive information in a professional and compassionate manner.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Details
Date posted
09 January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 to £23,615 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1089711DO
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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