University Hospitals Birmingham NHS Foundation Trust

Band 5 Resuscitation and Trauma Senior Course Co-ordinator

This job is now closed

Job summary

The post holder will be responsible for providing coordination, administration and organisational management and support for all national Resuscitation and Trauma programmes held at UHB by:

*Supporting the delivery and operational processes of a front-line service for telephone and personal enquiries and course bookings and queries.

*Oversee all national Resuscitation and Trauma Programmes, managing systems and processes to ensure smooth service operation.

*Managing and leading on the coordination and in-course administration processes for all national Resuscitation and Trauma programmes held within the service's multiple centres.

The role will provide direct organisational support to the Resuscitation service.

The post holder will work collaboratively with all administrators/ secretaries and reception teams across the education and clinical skills centres and will be responsible for cost efficiencies and budgetary reporting with regards to resuscitation and trauma courses held within the trust.

The service operates across all trust sites and the post holder will be expected to travel to different locations, where their role requires them to do so.

Main duties of the job

The role involves coordinating and delivering national resuscitation and trauma training programmes, ensuring efficient service provision, and maintaining high standards aligned with governing bodies (e.g., Resuscitation Council UK). The post holder collaborates with multi-disciplinary teams, external agencies, and programme leads, using strong communication, negotiation, and conflict resolution skills.

Key Responsibilities:

*Liaise with clinical, administrative, and technical teams to ensure smooth course delivery, equipment availability, and venue setup. Handle complex queries and resolve conflicts.

*Manage course logistics, including booking venues, processing applications, coordinating faculty, and distributing materials. Ensure adherence to eligibility criteria and national guidelines.

*Monitor programme budgets, provide financial reports, raise invoices, and ensure cost efficiency in procurement and catering.

*Support the development and review of Standard Operating Procedures, ensuring compliance with health and safety, data protection, and service guidelines.

*Line manage administrative staff, overseeing workload allocation, recruitment, appraisals, and staff development.

*Prioritise training requests based on role requirements, support costings, and provide course management assistance.

*Assist with course setup and equipment maintenance.

This role requires initiative, strategic planning, and the ability to manage relationships and resolve issues effectively.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

16 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1085044DO

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Level 2 /GCSE in English and Maths A-C / 4-9
*Degree or equivalent demonstrable experience in Administration / Business/ Public Relations/ Project Management or similar discipline

Desirable

*Leadership or management qualification
*Evidence of ongoing and relevant personal development

Experience

Essential

*Experience of working with IT packages e.g. Word, Excel, Outlook
*Customer Service experience
*Working in a supervisory capacity managing a team
*Knowledge of Finance systems / budget reports & accounting processes.
*Understanding of National Programme course regulations and processes
*Knowledge and experience of planning and coordinating events, ideally with the NHS or Healthcare sector.

Desirable

*Experience of coordinating courses
*Knowledge of national resuscitation and trauma programmes
*Experience working as part of multidisciplinary team.
*Experience of line management.

Additional Criteria

Essential

*IT literate across all MS Office applications (Excel, Word, Outlook, PowerPoint, Teams, Access)
*Excellent communication skills. Able to communicate by face-to-face, telephone and in writing.
*Ability to plan, prioritise and organise tasks within a busy environment.
*Able to work to set deadlines.
*Able to work using own initiative with limited supervision.
*Able to line manage a team
*Good attention to detail.
*Able to take minutes for meetings.
*Adaptable and confident to liaise with people of all levels.
*Ability to receive and distribute equipment.
*Occasional requirement for moderate manual handling of equipment.
*Able to manage difficult and stressful situations.
*Works well as a part of a team.
*Have good leadership skills to manage the responsibility of administrative staff.
*Be able to remain calm under pressure, be able to prioritise workload and be able to work autonomously and as part of a team.
*The post holder is required to use initiative as service provision dictates and communicate and seek advice from colleagues as necessary to ensure best practice.
*Able to demonstrate empathy and sensitivity.
*Able to impart difficult, distressing news to staff and provide support and advice.
*Flexible.
*Demonstrates care and compassion.
*Ability to drive, work flexibly and travel across all sites to provide cover around service demands.
*Must be able to work effectively in a potentially high-pressured emotive environment

Desirable

*Familiar with equipment and manikins used on resuscitation and trauma courses.
*Experience of Microsoft Forms.

Person Specification

Qualifications

Essential

*Level 2 /GCSE in English and Maths A-C / 4-9
*Degree or equivalent demonstrable experience in Administration / Business/ Public Relations/ Project Management or similar discipline

Desirable

*Leadership or management qualification
*Evidence of ongoing and relevant personal development

Experience

Essential

*Experience of working with IT packages e.g. Word, Excel, Outlook
*Customer Service experience
*Working in a supervisory capacity managing a team
*Knowledge of Finance systems / budget reports & accounting processes.
*Understanding of National Programme course regulations and processes
*Knowledge and experience of planning and coordinating events, ideally with the NHS or Healthcare sector.

Desirable

*Experience of coordinating courses
*Knowledge of national resuscitation and trauma programmes
*Experience working as part of multidisciplinary team.
*Experience of line management.

Additional Criteria

Essential

*IT literate across all MS Office applications (Excel, Word, Outlook, PowerPoint, Teams, Access)
*Excellent communication skills. Able to communicate by face-to-face, telephone and in writing.
*Ability to plan, prioritise and organise tasks within a busy environment.
*Able to work to set deadlines.
*Able to work using own initiative with limited supervision.
*Able to line manage a team
*Good attention to detail.
*Able to take minutes for meetings.
*Adaptable and confident to liaise with people of all levels.
*Ability to receive and distribute equipment.
*Occasional requirement for moderate manual handling of equipment.
*Able to manage difficult and stressful situations.
*Works well as a part of a team.
*Have good leadership skills to manage the responsibility of administrative staff.
*Be able to remain calm under pressure, be able to prioritise workload and be able to work autonomously and as part of a team.
*The post holder is required to use initiative as service provision dictates and communicate and seek advice from colleagues as necessary to ensure best practice.
*Able to demonstrate empathy and sensitivity.
*Able to impart difficult, distressing news to staff and provide support and advice.
*Flexible.
*Demonstrates care and compassion.
*Ability to drive, work flexibly and travel across all sites to provide cover around service demands.
*Must be able to work effectively in a potentially high-pressured emotive environment

Desirable

*Familiar with equipment and manikins used on resuscitation and trauma courses.
*Experience of Microsoft Forms.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)