Band 2 Clerical Support Officer - Payroll

University Hospitals Birmingham NHS Foundation Trust

Information:

This job is now closed

Job summary

We are looking for a organised and motivated individual to join our excellent, friendly and hard working team of Payroll professionals to provide a comprehensive administration and clerical support service to the payroll department. You will assist the team and team leader in general clerical duties associated with the monthly and weekly payroll production.

Main duties of the job

To be responsible for tracing all documentation received without identification. This would involve tracing the sender via HR/Payroll system or contacting the sending organisation via telephone, face to face, email, or in writing by letter.

To respond to face to face or written requests for earnings details from employees and Trust managers, referring any issues to the relevant Payroll team. the post holder would be expected to seek assistance from the relevant payroll officer as necessary

To provide written responses to request for earnings details from mortgage companies, councils, courts, CSA etc, as required ensuring the employee's consent has been supplied as necessary to ensure compliance with GDPR.

To ensure that all cheques received in the incoming post are logged and processed in accordance with the host/client organisation's Standing Financial Instructions.

To assist the payroll teams with sorting and distribution of payslips in an accurate manner, and assist with stapling of payslip attachments.

To assist the payroll teams with the input of data and information onto the relevant systems as instructed by the relevant Payroll Team Leader, inputting the following data: Temporary data, timesheets, expense claim forms, absence, bank account details, name and address changes, Inland Revenue documentation such as P45's and Starter declarations, and any other ad hoc input required by the payroll team.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

15 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £23,615 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1087934DH

Job locations

Regent Court

Second Floor, 14, George Road

Birmingham

West Midlands

B15 1NT


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • English and Maths GCSE Grade C/Level 5 or above
  • NVQ level II admin or equivalent

Experience

Desirable

  • Experience of working in a large shared service environment
  • Experience of using Financial and Payroll Systems
  • Producing formal business letters, basic reports etc. on own initiative without reference to others
  • Following processes, problem solving and delivering to timetables with only the minimal supervision
  • Significant Experience working in an NHS payroll environment

Additional Criteria

Essential

  • Articulate -- excellent communication skills.
  • Friendly and professional telephone
  • manner to support the above.
  • Ability to handle sensitive queries.
  • Good Working knowledge of Microsoft Office.
  • Able to prioritise tasks.
  • Demonstrates potential to be able to work under pressure.
  • Demonstrate understanding of confidentiality.
  • Good numeracy skills
  • Diplomatic and professional
  • Be able to work flexibly to meet the needs of the service.
  • Reliable, punctual, patient, pleasant disposition.
Person Specification

Qualifications

Essential

  • English and Maths GCSE Grade C/Level 5 or above
  • NVQ level II admin or equivalent

Experience

Desirable

  • Experience of working in a large shared service environment
  • Experience of using Financial and Payroll Systems
  • Producing formal business letters, basic reports etc. on own initiative without reference to others
  • Following processes, problem solving and delivering to timetables with only the minimal supervision
  • Significant Experience working in an NHS payroll environment

Additional Criteria

Essential

  • Articulate -- excellent communication skills.
  • Friendly and professional telephone
  • manner to support the above.
  • Ability to handle sensitive queries.
  • Good Working knowledge of Microsoft Office.
  • Able to prioritise tasks.
  • Demonstrates potential to be able to work under pressure.
  • Demonstrate understanding of confidentiality.
  • Good numeracy skills
  • Diplomatic and professional
  • Be able to work flexibly to meet the needs of the service.
  • Reliable, punctual, patient, pleasant disposition.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Regent Court

Second Floor, 14, George Road

Birmingham

West Midlands

B15 1NT


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Regent Court

Second Floor, 14, George Road

Birmingham

West Midlands

B15 1NT


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


For questions about the job, contact:

Hiring Manager

Chelsea Rogers

chelsea.rogers@uhb.nhs.uk

01213716561

Date posted

15 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £23,615 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1087934DH

Job locations

Regent Court

Second Floor, 14, George Road

Birmingham

West Midlands

B15 1NT


Supporting documents

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