Job summary
The Associate Director of Operations -- Strategic Projects, is responsible for promoting the vision and values of University Hospitals Birmingham, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services. They are responsible for delivering the Group's Strategy, within their area of remit.
Main duties of the job
Contribute to ensuring the standardisation of services and waiting times across hospitals to the best possible level, so that all of our patients experience equally high-quality care.
Lead on the planning, development and delivery of endoscopy services at the Community Diagnostic Hub to ensure a match with capacity and demand and clear operational plans to deliver the best in care in the most appropriate settings.
To ensure that digital technologies underpin the way services are delivered at present and in the future and to drive all aspects of innovation and service improvement.
Planning and managing services to ensure the best possible use of resources. This will include reducing run-rate and delivering productivity recommendations from benchmarking tools such as HED, Model Hospital and GIRFT.
Working with system partners to put in place clinical pathways that care for patients in the most appropriate settings.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Degree or equivalent
- *Master's degree (business, health care management) or equivalent evidence of professional development (e.g. NHS Leadership Academy Nye Bevan Programme)
- *Relevant professional qualification
- *Specialist professional knowledge over more than one discipline acquired over a significant period e.g. In depth professional knowledge in more than one of the following; financial management, performance management, information systems, staff management, project / change management acquired though Masters / equivalent training and experience over a significant time.
- *Commitment to continuing personal development and identifying own development needs including evidence of recent management and leadership development.
Experience
Essential
- *Significant recent experience of working in an NHS provider organisation in a senior management position, managing large scale complex projects / change programmes, building engagement and involvement to ensure sustainability
- *Proven experience of leading engagement that drives behavioural and or practice change
- *Demonstrable experience in leading and shaping a positive culture
- *Evidence of shaping the strategic direction of a team, an organisation or system in conjunction with the Trust Board and a role in communicating the strategic vision across the Trust and externally
- *Demonstrable experience in successfully monitoring delivery of strategic plans, including taking appropriate corrective action in a timely manner involving uncertainty and has impacted across whole organisations
- *Evidence of enabling positive change and better outcomes for patients and carers.
- *Experience of managing and motivating teams of people
- *Substantial experience of influencing and providing strategic advice to Boards and committees
- *Programme management expertise with recognised qualification/ demonstrable track record in successful Programme Management
- *High level knowledge and experience of instigating and leading complex change programmes to achieve continuous quality improvement across health care systems
- *Evidenced experience of building and sustaining effective and productive working relationships with senior colleagues across a range of organisations
- *Effective in senior leadership in a managerial role demonstrating effective financial management and governance skills
- *Experience of responsibility for policy implementation and/or service development
- *Experience of developing business plans
Additional Criteria
Essential
- *Leadership and management skills, with the determination to achieve high standards of excellence
- *The ability to set ambitious targets and take calculated risks aimed at delivering added value to the service and patients (including experience of robust risk management processes)
- *An affinity with the Trust's values and the capacity to develop a culture based on respect for staff and dedication to patient care
- *A demonstrable track record of empowering clinicians to successfully design and deliver services that transform and improve patient care
- *Demonstrates well developed negotiation skills, with the ability to address poor performance or resistance to change
- *Able to prioritise and work calmly under pressure to achieve the required goal, with good attention to detail
- *Sound analytical, negotiation and numerical skills
- *Ability to communicate complex and contentious issues both in writing and verbally to a wide range of individuals and groups
- *Ability to deal sensitively and empathetically with a range of complex issues in a highly complex stakeholder environment
- *Ability to establish a strong rapport with Trust staff including senior clinicians, managers, executive team and key stakeholders from outside the Trust
- *Highly developed project management and facilitation skills
- *Experience of receiving highly complex facts and information regarding situations and making judgements which require the analysis, interpretation and comparison of a range of options
- *Ability to plan, manage, adjust and deliver highly complex projects, involving multiple agencies and individuals and a broad range of activities, to tight deadlines
- *Ability to demonstrate a proactive approach to programmes to improve work procedures and own personal development
- *Outstanding personal impact, drive, enthusiasm, commitment and presence.
- *Commitment to improving quality of patient care.
- *Flexibility and ability to work under pressure.
- *Determination, perseverance, emotional intelligence and resilience.
- *The ability to think creatively in identifying innovative solutions to improve and develop.
- *Ability to handle a rapidly changing and ambiguous environment.
- *Evidence of self-awareness.
Person Specification
Qualifications
Essential
- *Degree or equivalent
- *Master's degree (business, health care management) or equivalent evidence of professional development (e.g. NHS Leadership Academy Nye Bevan Programme)
- *Relevant professional qualification
- *Specialist professional knowledge over more than one discipline acquired over a significant period e.g. In depth professional knowledge in more than one of the following; financial management, performance management, information systems, staff management, project / change management acquired though Masters / equivalent training and experience over a significant time.
- *Commitment to continuing personal development and identifying own development needs including evidence of recent management and leadership development.
Experience
Essential
- *Significant recent experience of working in an NHS provider organisation in a senior management position, managing large scale complex projects / change programmes, building engagement and involvement to ensure sustainability
- *Proven experience of leading engagement that drives behavioural and or practice change
- *Demonstrable experience in leading and shaping a positive culture
- *Evidence of shaping the strategic direction of a team, an organisation or system in conjunction with the Trust Board and a role in communicating the strategic vision across the Trust and externally
- *Demonstrable experience in successfully monitoring delivery of strategic plans, including taking appropriate corrective action in a timely manner involving uncertainty and has impacted across whole organisations
- *Evidence of enabling positive change and better outcomes for patients and carers.
- *Experience of managing and motivating teams of people
- *Substantial experience of influencing and providing strategic advice to Boards and committees
- *Programme management expertise with recognised qualification/ demonstrable track record in successful Programme Management
- *High level knowledge and experience of instigating and leading complex change programmes to achieve continuous quality improvement across health care systems
- *Evidenced experience of building and sustaining effective and productive working relationships with senior colleagues across a range of organisations
- *Effective in senior leadership in a managerial role demonstrating effective financial management and governance skills
- *Experience of responsibility for policy implementation and/or service development
- *Experience of developing business plans
Additional Criteria
Essential
- *Leadership and management skills, with the determination to achieve high standards of excellence
- *The ability to set ambitious targets and take calculated risks aimed at delivering added value to the service and patients (including experience of robust risk management processes)
- *An affinity with the Trust's values and the capacity to develop a culture based on respect for staff and dedication to patient care
- *A demonstrable track record of empowering clinicians to successfully design and deliver services that transform and improve patient care
- *Demonstrates well developed negotiation skills, with the ability to address poor performance or resistance to change
- *Able to prioritise and work calmly under pressure to achieve the required goal, with good attention to detail
- *Sound analytical, negotiation and numerical skills
- *Ability to communicate complex and contentious issues both in writing and verbally to a wide range of individuals and groups
- *Ability to deal sensitively and empathetically with a range of complex issues in a highly complex stakeholder environment
- *Ability to establish a strong rapport with Trust staff including senior clinicians, managers, executive team and key stakeholders from outside the Trust
- *Highly developed project management and facilitation skills
- *Experience of receiving highly complex facts and information regarding situations and making judgements which require the analysis, interpretation and comparison of a range of options
- *Ability to plan, manage, adjust and deliver highly complex projects, involving multiple agencies and individuals and a broad range of activities, to tight deadlines
- *Ability to demonstrate a proactive approach to programmes to improve work procedures and own personal development
- *Outstanding personal impact, drive, enthusiasm, commitment and presence.
- *Commitment to improving quality of patient care.
- *Flexibility and ability to work under pressure.
- *Determination, perseverance, emotional intelligence and resilience.
- *The ability to think creatively in identifying innovative solutions to improve and develop.
- *Ability to handle a rapidly changing and ambiguous environment.
- *Evidence of self-awareness.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
