Job summary
The post holder will assist in maintaining the IT systems within the Cellular Pathology. The post holder will be required to participate in various IT related duties within the department including troubleshooting computer software and hardware issues. The IT Support Technician will take personal responsibility for their own work, whilst being able to call on the support of more senior staff to ensure effective and efficient work delivery within the needs of the service.
Main duties of the job
The IT Support Technician is responsible for technical and analytical IT support to all Staff within the Cellular Pathology Laboratories including liaising with the Trust IM&T department. The post holder will also assist with various duties on the department Laboratory Information Management System (LIMS) including maintenance tasks, data entry and ensuring data integrity.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *3 A levels or equivalent e.g. BTEC, NVQ level 3 (QCF level 3). One of which should be IT or Maths related.
- *HNC, NVQ Level 4/5, foundation degree, or equivalent experience qualification
- *Continuing professional development
Desirable
- *Foundation degree or HND in IT or Computing.
Experience
Essential
- *Significant experience within a relevant laboratory environment.
- *Experience of supporting PC software applications and peripherals.
- *Experience of Microsoft Office or equivalent, navigating databases and spreadsheets.
- *Knowledge of software, hardware, databases and operating systems.
- *Knowledge of audit and research principles.
Desirable
- *Familiar with Microsoft Access.
- *Experience of scientific investigations and research projects.
- *Experience in managing sensitive and complex enquiries.
- *Experience of presenting data.
- *Knowledge of IT security protocols and information governance.
- *Awareness of National Health Agenda.
- *Knowledge of Health and Safety issues.
- *Awareness and understanding of core molecular genetic technologies.
Additional Criteria
Essential
- *Attention to detail, applying high quality standards to all tasks.
- *Ability to assess and resolve issues within the remit of the role, seeking advice and guidance where necessary.
- *Ability to manage own time to work effectively by prioritising tasks.
- *Able to work as part of a multi-disciplinary team.
- *Manual dexterity and hand -- eye co-ordination.
- *Ability to carry out audits.
- *Punctual
- *Well organised
- *Reliable
- *Flexible
- *To be able to work flexibly to meet the demands of the role.
- *To be able to work and travel across all sites to carry out the role.
Desirable
- *Able to interpret data.
- *Ability to action research requests.
Person Specification
Qualifications
Essential
- *3 A levels or equivalent e.g. BTEC, NVQ level 3 (QCF level 3). One of which should be IT or Maths related.
- *HNC, NVQ Level 4/5, foundation degree, or equivalent experience qualification
- *Continuing professional development
Desirable
- *Foundation degree or HND in IT or Computing.
Experience
Essential
- *Significant experience within a relevant laboratory environment.
- *Experience of supporting PC software applications and peripherals.
- *Experience of Microsoft Office or equivalent, navigating databases and spreadsheets.
- *Knowledge of software, hardware, databases and operating systems.
- *Knowledge of audit and research principles.
Desirable
- *Familiar with Microsoft Access.
- *Experience of scientific investigations and research projects.
- *Experience in managing sensitive and complex enquiries.
- *Experience of presenting data.
- *Knowledge of IT security protocols and information governance.
- *Awareness of National Health Agenda.
- *Knowledge of Health and Safety issues.
- *Awareness and understanding of core molecular genetic technologies.
Additional Criteria
Essential
- *Attention to detail, applying high quality standards to all tasks.
- *Ability to assess and resolve issues within the remit of the role, seeking advice and guidance where necessary.
- *Ability to manage own time to work effectively by prioritising tasks.
- *Able to work as part of a multi-disciplinary team.
- *Manual dexterity and hand -- eye co-ordination.
- *Ability to carry out audits.
- *Punctual
- *Well organised
- *Reliable
- *Flexible
- *To be able to work flexibly to meet the demands of the role.
- *To be able to work and travel across all sites to carry out the role.
Desirable
- *Able to interpret data.
- *Ability to action research requests.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
