Band 2 Administrator/Coordinator - Clinical Area Outpatients
This job is now closed
Job summary
You will be welcomed into a supportive team and provided with training to undertake the following duties;
To assist in the provision of an effective administrative service to support clinical departments and teams within Orthotics services UHB HGS -Base Solihull Site
Schedule appointments into appropriate clinical sessions under the supervision of the coordinator/ team leader.
To schedule patients' clinics using the criteria set by the Trust and the clinical specialty, identifying capacity shortfalls.
Working in conjunction with colleagues, service users and stakeholders to provide an efficient clerical support service, ensuring this is patient focused and patients receive a compassionate and professional service.
Main duties of the job
The overall activities of the post-holder will include:
*Providing an efficient and professional administrative and clerical service in a clinical area
*Undertake data input, accurately inputting data using a variety of Trust IT systems in a timely way
*Communicating with patients and coordinating appointments
*Answering the telephone and taking messages, deal with them in a timely and efficient way and refer as appropriate
*Arrange meetings as and when required
*Receive and open incoming post and take action as required
*Review and action electronic correspondence and disseminate as appropriate
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Details
Date posted
21 August 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 to £22,383 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-55413DO
Job locations
Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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