Band 3 Medical Secretary - Cardiology

Job summary

We have an exciting opportunity for you to join our Cardiology Secretarial team at Solihull Hospital to provide administrative support to consultants and their teams, with particular responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence, minutes and reports. You will also provide administrative support to the wider department/Clinical Team.

The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor.

Main duties of the job

To touch type from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries; medical reports and reports in response to complaints. This requires an understanding of medical terminology, phraseology, and medications. Some documents may be of a complex or distressing nature

*Arranging patients' appointments as required under direction of the Medical Secretary Supervisor

*Arranging for patients to be seen for theatre/day case admissions when required and directed by the Medical Secretary Supervisor

*To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature

*Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits

*Receiving and dealing with telephone enquiries as appropriate

*To maintain the Consultant's diaries as required

*Input and look up patient data on Trust IT systems in accordance with Trust policy

*To ensure Consultant's post is opened daily and dealt with accordingly

*Arrange meetings and appointments as necessary

*To assist colleagues as directed by the Medical Secretary Supervisor in times of pressure of work

*Obtaining & receiving hospital notes from Medical records Department as required using the case note tracking system

*Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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